Susan Butts

Susan Butts

REALTOR® at The KW Collective member of The Miller Group
Maryland: 673234West Virginia: WVS210301809
  •   5   (26 reviews)
  • priceExpertbadge

    Consistently meets client expectations for property purchase price.

  • aotybadge

    Recognized for going above & beyond for their clients.

Susan's customer service awards

See what RateMyAgent awards Susan has won

  • County Top 5Washington County
  • 2x County Top 5Washington County - 2026, 2025

About Susan

With a passion for real estate and a steadfast commitment to serving Maryland and West Virginia communities, Susie Butts brings over six years of invaluable experience to the real estate industry. As a proud member of The Miller Group of The KW Collective, Susie has established a reputation for excellence, integrity, and unwavering dedication to providing top-notch customer service. Born and raised in Washington County, Maryland, Susie possesses a deep understanding of the local real estate landscape. This lifelong connection to the area enables her to effectively meet the unique needs and desires of families within the community and surrounding areas.

Susan's reviews

  5  
Susan has 26 reviewsacross 9 different locations, showing 6.
Review Susan
Susan's qualities as told by our client reviews: well-prepared, responsive, empathetic, local expert, clear communication.
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Buyer review
Simply Amazing
3 days ago
Simply Amazing

I’ve known Susie almost my whole life so deciding to use her as my realtor was an easy decision. I know she would look out for me as if I was one of her own children buying their first one. She was extremely communicative & transparent with everything. She made sue what we asked for was taken care of. She helped us find our perfect first home!

Seller review
Could not have asked for a better realtor :)
7 days ago
Could not have asked for a better realtor :)

Susie constantly kept in touch to make sure we didn't have any questions. She handled everything very professionally and we did not have to stress about anything. I will definitely be using her again in the future if I ever need a realtor.

Buyer review
Excellent communicator , extremely helpful
about 1 month ago
Excellent communicator , extremely helpful

Susie was super helpful throughout the entire process . I am a first time homebuyer so she made sure everything was understanding to me . She was always on the look out for homes in my interest until I found the right one. From start to finish she was on top of everything and she was always available. Very grateful that Susie was my realtor for my first home.

Seller review
Great advocate for First time home buyers
about 2 months ago
Great advocate for First time home buyers

I had such a wonderful experience working with Susie! From the very beginning, she was responsive, attentive, and always quick to answer any questions we had. Her knowledge of the market and the entire process really stood out, and she made everything feel so much less overwhelming. As a first-time home buyers, we truly appreciated how helpful and patient she was. She took the time to explain every step, made sure we understood my options, and never made me feel rushed or unsure. It made a huge difference having someone so supportive and knowledgeable guiding me through such an important milestone. She also worked within an excellent timeframe, keeping everything moving smoothly and efficiently. On top of that, she consistently went above and beyond—whether it was advocating for me, offering great advice, or just being there when we needed reassurance. We would absolutely recommend her to anyone, especially first-time home buyers. She’s wonderful, dedicated, and truly cares about her clients.

Seller review
We couldn't have done it without her
7 months ago
We couldn't have done it without her

Susan was a joy to work with. She did a great job of explaining everything to us throughout the process and was never short or annoyed when we needed something repeated or more clearly broken down. She was the shining example of being a client's advocate, as she caught numerous mistakes from other parties that could have blindsided us later in the process. She was always on the ball, whether it was 7am or 9pm she was there with the latest information or to answer a question. We love our new home that we purchased through her and we will certainly be reaching out to her if we ever decide to sell it.

Seller review
My experience
8 months ago
My experience

I felt like Susan has gone above and beyond to help with the sale of my property. She is very knowledgeable and personable. If you have any questions or concerns she addresses them with true concern and care.

Show all 26 reviews
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Susan's properties

Susan has 2 properties for sale and sold 14 properties in the last 12 months, showing 4, sorted by most recent activity

SoldMay 1, 2026
$295,000
104 Cypress St
Hagerstown MD 21742
3
2
Single-Family
Listing courtesy of Keller Williams Realty Centre and Keller Williams Premier Realty - VH
SoldApr 28, 2026
$65,000
98 Pete McCoy Lane
Berkeley Springs WV 25411
Land
Listing courtesy of Keller Williams Premier Realty - VH and Mountain Home Real Estate, LLC
Under Contract
$317,500
9720 Fernwood Lane
St. James MD 21740
3
2
Single-Family
Listing courtesy of Keller Williams Premier Realty - VH
SoldMar 18, 2026
$264,900
71 Carnes Way
Martinsburg WV 25403
3
3
3
Townhouse
Listing courtesy of Real Broker, LLC and Keller Williams Premier Realty - VH
Show all 16 properties

Susan's sold properties

Susan has sold 14 properties in the past 12 months, showing 4.

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Property imageAddressBedroomsBathroomsCarparksProperty TypeClosing PriceDate Sold
104 Cypress St, Hagerstown, MD, 21742
104 Cypress St
Hagerstown MD 21742
3
2
Single-Family$295,000May 1, 2026
98 Pete McCoy Lane, Berkeley Springs, WV, 25411
98 Pete McCoy Lane
Berkeley Springs WV 25411
Land$65,000Apr 28, 2026
71 Carnes Way, Martinsburg, WV, 25403
71 Carnes Way
Martinsburg WV 25403
3
3
3
Townhouse$264,900Mar 18, 2026
57 Kapalua Court, Martinsburg, WV, 25403
57 Kapalua Court
Martinsburg WV 25403
3
2
6
Single-Family$375,000Mar 12, 2026

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