Susan Butts

Susan Butts

REALTOR® at The KW Collective member of The Miller Group
Maryland: 673234West Virginia: WVS210301809
  •   5   (33 reviews)
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  • top20badge

    Recognized for being in the Top 20% for customer satisfaction.

  • priceExpertbadge

    Consistently meets client expectations for property purchase price.

  • aotybadge

    Recognized for going above & beyond for their clients.

Susan's customer service awards

See what RateMyAgent awards Susan has won

  • County Top 5Washington County
  • 2x County Top 5Washington County - 2026, 2025

About Susan

With a passion for real estate and a steadfast commitment to serving Maryland and West Virginia communities, Susie Butts brings over six years of invaluable experience to the real estate industry. As a proud member of The Miller Group of The KW Collective, Susie has established a reputation for excellence, integrity, and unwavering dedication to providing top-notch customer service. Born and raised in Washington County, Maryland, Susie possesses a deep understanding of the local real estate landscape. This lifelong connection to the area enables her to effectively meet the unique needs and desires of families within the community and surrounding areas.

Susan's reviews

  5  
Susan has 33 reviewsacross 10 different locations, showing 6.
Review Susan
Susan's qualities as told by our client reviews: supportive, patient, empathetic, well-prepared, responsive, local expert, clear communication.
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Buyer review
Next Chapter
23 days ago
Next Chapter

I cannot recommend Susie enough and I am eternally grateful for her guidance, support and true friendship through the process of purchasing my first home. Susie brings professionalism, expertise, humor and negotiation skills that ensure that your needs and wants are met. She is genuinely on your team and her investment in you is genuine. The process was fun, easy and seamless thanks to her! She is an exceptional agent, has been a friend for many, many years and she made this process enjoyable!

Seller review
Dedicated. Communicative. Organized. Knowledgeable. Responsible
about 1 month ago
Dedicated. Communicative. Organized. Knowledgeable. Responsible

Susie is wonderful to work with. She is personable, down to earth and a true professional in every sense of the word. She has a strong knowledge of the market and her expertise helped us make well informed decisions. Her dedication through out the whole process was impressive. She kept in constant contact with us and her responsiveness to our many questions made us feel like we were her only client. Her excellent organizational skills kept us on track throughout the process from beginning to end with no surprises. We couldn’t have imagined a smoother transaction.

Buyer review
Difficult Made Easy
about 2 months ago
Difficult Made Easy

WOW. Susie was wonderful for us first-time homebuyers. Very experienced and worked with a great team that always met our needs quickly. Always patient with our requests, questions, and schedules. Susie and her team were able to find us a home even with our financial barriers and hectic schedules. Susie always put our needs first and advocated for us in every conversation. Her suggestions for other professionals to use as we acquired a loan and a home were all great as well. Very trustable, caring people. The home we had an accepted offer began a difficult process of getting to close. Susie and her team were there mentally and physically for us the whole way. This included a quite hectic settlement day that was made easy by her diligence and perseverance. Thank you SO much Susie!!! Eager to have you over for a celebratory soon.

Buyer review
Supportive, honest, amazing
3 months ago
Supportive, honest, amazing

Susie was such a gem! She was recommended to us by my mother in law and we were so grateful to have been connected. The biggest thing I worried about was choosing a realtor that wouldn’t have our best interests at heart. Susie put all those worries to rest. She was so helpful, down to earth, and gave you the feeling that you’ve known her forever. Susie makes your feel at ease. She made it known that she had our back from day one. From the amazing communication(day or night), endless support, suggestions and the connections she had, we couldn’t have had a better realtor. I would recommend her over and over again. The way she went to bat for us, we are so grateful. When you choose Susie, you are in the best of care!

Buyer review
Excellent Realtor
3 months ago
Excellent Realtor

Our experience with Susie was outstanding from start to finish. She was knowledgeable, responsive, and truly had our best interests at heart throughout the entire process. She took the time to answer all of our questions, kept us informed every step of the way, and made what could have been a stressful experience feel smooth and enjoyable. Susie’s professionalism, attention to detail, and dedication went above and beyond our expectations. We always felt supported and confident knowing she was advocating for us. I highly recommend Susie to anyone looking to buy a home. Thank you for making this such a positive experience!

Buyer review
Went above and beyond
4 months ago
Went above and beyond

Susie Butts is an excellent communicator, always answering emails and texts in a timely manner. Went to above and beyond in rescheduling to attend inspection date and time. Susie is always available for any questions and always give satisfactory answers and explanations. Susie Butts is a pleasure to have as a Realtor, very kind and considerate.

Show all 33 reviews
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Susan's properties

Susan has 2 properties for sale and sold 17 properties in the last 12 months, showing 4, sorted by most recent activity

SoldAug 25, 2026
$636,000
11717 Ashton Rd
Clear Spring MD 21722
4
3
6
Single-Family
Listing courtesy of Keller Williams Flagship and Keller Williams Premier Realty - VH
For Sale
$425,000
114 BELMONT PLACE
Falling Waters WV 25419
4
4
4
Single-Family
Listing courtesy of Keller Williams Premier Realty - VH
SoldAug 14, 2026
$409,000
13428 Marquise Drive
Paramount-Long Meadow MD 21742
2
2
4
Townhouse
Listing courtesy of Keller Williams Premier Realty - VH and Berkshire Hathaway HomeServices Homesale Realty
Under Contract
$127,500
302/1014 Brinker Drive
Hagerstown MD 21740
1
1
Condo
Listing courtesy of Keller Williams Premier Realty - VH
Show all 19 properties

Susan's sold properties

Susan has sold 17 properties in the past 12 months, showing 4.

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Property imageAddressBedroomsBathroomsCarparksProperty TypeClosing PriceDate Sold
11717 Ashton Rd, Clear Spring, MD, 21722
11717 Ashton Rd
Clear Spring MD 21722
4
3
6
Single-Family$636,000Aug 25, 2026
13428 Marquise Drive, Paramount-Long Meadow, MD, 21742
13428 Marquise Drive
Paramount-Long Meadow MD 21742
2
2
4
Townhouse$409,000Aug 14, 2026
832 Maryland Avenue, Hagerstown, MD, 21740
832 Maryland Avenue
Hagerstown MD 21740
4
2
1
Single-Family$315,000Jun 26, 2026
34 West Salisbury Street, Williamsport, MD, 21795
34 West Salisbury Street
Williamsport MD 21795
2
2
4
Single-Family$228,000Jun 22, 2026

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