Susan's profile

Susan's reviews

  5  
Susan has 31 reviewsacross 10 different locations, showing 12.
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Susan's qualities as told by our client reviews: patient, empathetic, well-prepared, responsive, local expert, clear communication.
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Buyer review
Difficult Made Easy
about 12 hours ago
Difficult Made Easy

WOW. Susie was wonderful for us first-time homebuyers. Very experienced and worked with a great team that always met our needs quickly. Always patient with our requests, questions, and schedules. Susie and her team were able to find us a home even with our financial barriers and hectic schedules. Susie always put our needs first and advocated for us in every conversation. Her suggestions for other professionals to use as we acquired a loan and a home were all great as well. Very trustable, caring people. The home we had an accepted offer began a difficult process of getting to close. Susie and her team were there mentally and physically for us the whole way. This included a quite hectic settlement day that was made easy by her diligence and perseverance. Thank you SO much Susie!!! Eager to have you over for a celebratory soon.

Buyer review
Supportive, honest, amazing
about 1 month ago
Supportive, honest, amazing

Susie was such a gem! She was recommended to us by my mother in law and we were so grateful to have been connected. The biggest thing I worried about was choosing a realtor that wouldn’t have our best interests at heart. Susie put all those worries to rest. She was so helpful, down to earth, and gave you the feeling that you’ve known her forever. Susie makes your feel at ease. She made it known that she had our back from day one. From the amazing communication(day or night), endless support, suggestions and the connections she had, we couldn’t have had a better realtor. I would recommend her over and over again. The way she went to bat for us, we are so grateful. When you choose Susie, you are in the best of care!

Buyer review
Excellent Realtor
about 2 months ago
Excellent Realtor

Our experience with Susie was outstanding from start to finish. She was knowledgeable, responsive, and truly had our best interests at heart throughout the entire process. She took the time to answer all of our questions, kept us informed every step of the way, and made what could have been a stressful experience feel smooth and enjoyable. Susie’s professionalism, attention to detail, and dedication went above and beyond our expectations. We always felt supported and confident knowing she was advocating for us. I highly recommend Susie to anyone looking to buy a home. Thank you for making this such a positive experience!

Buyer review
Went above and beyond
2 months ago
Went above and beyond

Susie Butts is an excellent communicator, always answering emails and texts in a timely manner. Went to above and beyond in rescheduling to attend inspection date and time. Susie is always available for any questions and always give satisfactory answers and explanations. Susie Butts is a pleasure to have as a Realtor, very kind and considerate.

Seller review
Great working with Susie, who is knowledgeable, personable, empathetic and very attentive
2 months ago
Great working with Susie, who is knowledgeable, personable, empathetic and very attentive

Susie spent the appropriate amount of time educating my brother and sister and I about the home selling process after our father passed away unexpectedly. She was very empathetic! Susie was knowledgeable about the market and how to price the home! She was very attentive to our septic situation, showing up onsite and through the excavation process! She worked many evenings with us, communicating and walking us through the process. It was great to work with Susie!

Buyer review
Simply Amazing
3 months ago
Simply Amazing

I’ve known Susie almost my whole life so deciding to use her as my realtor was an easy decision. I know she would look out for me as if I was one of her own children buying their first one. She was extremely communicative & transparent with everything. She made sue what we asked for was taken care of. She helped us find our perfect first home!

Seller review
Could not have asked for a better realtor :)
3 months ago
Could not have asked for a better realtor :)

Susie constantly kept in touch to make sure we didn't have any questions. She handled everything very professionally and we did not have to stress about anything. I will definitely be using her again in the future if I ever need a realtor.

Buyer review
Excellent communicator , extremely helpful
4 months ago
Excellent communicator , extremely helpful

Susie was super helpful throughout the entire process . I am a first time homebuyer so she made sure everything was understanding to me . She was always on the look out for homes in my interest until I found the right one. From start to finish she was on top of everything and she was always available. Very grateful that Susie was my realtor for my first home.

Seller review
Great advocate for First time home buyers
5 months ago
Great advocate for First time home buyers

I had such a wonderful experience working with Susie! From the very beginning, she was responsive, attentive, and always quick to answer any questions we had. Her knowledge of the market and the entire process really stood out, and she made everything feel so much less overwhelming. As a first-time home buyers, we truly appreciated how helpful and patient she was. She took the time to explain every step, made sure we understood my options, and never made me feel rushed or unsure. It made a huge difference having someone so supportive and knowledgeable guiding me through such an important milestone. She also worked within an excellent timeframe, keeping everything moving smoothly and efficiently. On top of that, she consistently went above and beyond—whether it was advocating for me, offering great advice, or just being there when we needed reassurance. We would absolutely recommend her to anyone, especially first-time home buyers. She’s wonderful, dedicated, and truly cares about her clients.

Seller review
We couldn't have done it without her
10 months ago
We couldn't have done it without her

Susan was a joy to work with. She did a great job of explaining everything to us throughout the process and was never short or annoyed when we needed something repeated or more clearly broken down. She was the shining example of being a client's advocate, as she caught numerous mistakes from other parties that could have blindsided us later in the process. She was always on the ball, whether it was 7am or 9pm she was there with the latest information or to answer a question. We love our new home that we purchased through her and we will certainly be reaching out to her if we ever decide to sell it.

Seller review
My experience
11 months ago
My experience

I felt like Susan has gone above and beyond to help with the sale of my property. She is very knowledgeable and personable. If you have any questions or concerns she addresses them with true concern and care.

Buyer review
SUSIE IS THE BEST!
12 months ago
SUSIE IS THE BEST!

Susan Butts was the best buyer's agent we have ever had. She really pointed out the pluses while not shying away from indicating the minuses. We really appreciated the care she took trying to understand out needs and waiting patiently for us when we were stuck in traffic getting to far way and out of the way homes. She really did her best, always putting on a happy face with us, even while she was suffering a loss. We ended up with a happy purchase.

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