I’ve known Susie almost my whole life so deciding to use her as my realtor was an easy decision. I know she would look out for me as if I was one of her own children buying their first one. She was extremely communicative & transparent with everything. She made sue what we asked for was taken care of. She helped us find our perfect first home!
Susie constantly kept in touch to make sure we didn't have any questions. She handled everything very professionally and we did not have to stress about anything. I will definitely be using her again in the future if I ever need a realtor.
Susie was super helpful throughout the entire process . I am a first time homebuyer so she made sure everything was understanding to me . She was always on the look out for homes in my interest until I found the right one. From start to finish she was on top of everything and she was always available. Very grateful that Susie was my realtor for my first home.
I had such a wonderful experience working with Susie! From the very beginning, she was responsive, attentive, and always quick to answer any questions we had. Her knowledge of the market and the entire process really stood out, and she made everything feel so much less overwhelming. As a first-time home buyers, we truly appreciated how helpful and patient she was. She took the time to explain every step, made sure we understood my options, and never made me feel rushed or unsure. It made a huge difference having someone so supportive and knowledgeable guiding me through such an important milestone. She also worked within an excellent timeframe, keeping everything moving smoothly and efficiently. On top of that, she consistently went above and beyond—whether it was advocating for me, offering great advice, or just being there when we needed reassurance. We would absolutely recommend her to anyone, especially first-time home buyers. She’s wonderful, dedicated, and truly cares about her clients.
Susan was a joy to work with. She did a great job of explaining everything to us throughout the process and was never short or annoyed when we needed something repeated or more clearly broken down. She was the shining example of being a client's advocate, as she caught numerous mistakes from other parties that could have blindsided us later in the process. She was always on the ball, whether it was 7am or 9pm she was there with the latest information or to answer a question. We love our new home that we purchased through her and we will certainly be reaching out to her if we ever decide to sell it.
I felt like Susan has gone above and beyond to help with the sale of my property. She is very knowledgeable and personable. If you have any questions or concerns she addresses them with true concern and care.
Susan Butts was the best buyer's agent we have ever had. She really pointed out the pluses while not shying away from indicating the minuses. We really appreciated the care she took trying to understand out needs and waiting patiently for us when we were stuck in traffic getting to far way and out of the way homes. She really did her best, always putting on a happy face with us, even while she was suffering a loss. We ended up with a happy purchase.
Very responsive, knowledgeable of the market in the area, easy to work with.
Susan was professional, proficient, and has a wealth of knowledge about homes and the market. She goes above and beyond advocating for your best interest every step of the way with no pressure. She is always kind, courteous, and does more than anyone I have previously worked with. My wife and I were able to sell our home and move in to our new purchase with smooth timing and transition.
As first time homebuyers, working with Susie was a great experience. She is very attentive, detail-oriented, experienced, and kind. We appreciate Susie’s support in finding our first home together. Highly recommended. Thank you, Susie!
Susie has been part of multiple transactions for us and she always does a fantastic Job!
I met Real Estate agent Susie Butts when looking at a home in Washington County Maryland. I realized Susie actually understood the business; and, she was quite a go getter. Susie said "I always have time to help you or someone you care about with real estate - referrals are appreciated!". She does have time. Susie is very patient. At one home, there was no cell service on the property except very spotty from one carrier. I spent a lot of time looking testing for Satellite Internet service. Susie was kind enough to wait around while I fiddled with testing for satellite signal. At one point Susie agreed to set up another agent to view a house in Harford County (far from her area). Susie and I went to about 5 homes to see how they were. She knows what bad walls and leaky basements look like, she saw a large sewer pipe with a an open gash in the top (yes the top) (pipes not inclined sufficiently will corrode from effulgent not draining). Susie noticed an old oil tank sitting on the property at one place; Federal law says the tank must be decommissioned by certified personnel. Susie noticed a lot of water damage in an attic we looked at. Having an agent who knows about these things guides a buyer to be aware there may be potentially expensive repairs involved. I was viewing homes by myself. It was difficult to take in aspects of a house and potential problem areas too. I teased Susie saying she was my home inspector. She knows how houses work; not just if the kitchen is nice. I highly recommend Susie for her caring and knowledge of her industry. She is fun to work with, flexible, and, she wants the buyer to be satisfied with the home they purchase. Please Note: This review is vastly reduced from the 4500 character highly detailed size originally as written. I already rewrote this a couple times to convert it from me buying a house to how Susie helped me. I am discouraged by the document size limit. Terabyte drives don't cost much today.
