Silvia and the Cielo Home group team (Alex and Rafael), we're with us every step of the way from beginning to end, even after the buying process. As first time buyers, this was an exceptional home buying experience. Silvia was very informative, relatable, honest, patient, funny, and personable. We felt very comfortable approaching her and the team with any questions, she was always available to talk/text/email, kept us updated with everything, she did her research and gave us different options to look through so we could make an informed decision. Her bilingual skills were very helpful and a plus when she was explaining the entire process from beginning to end. After closing, Silvia continued to follow up with us by researching and providing us with contacts to additional contractors for any upgrades we wanted to make on our new home. She even attended one of our first HOA meetings, was an additional voice, and advocate for us. We highly recommend Silvia as your agent when looking to purchase your new home!