Shannon is great! I purchased my first home in the competitive Rochester market with her expertise and guidance. She's a class act, took the time to explain every step of the process to me, and was supportive during the more emotional times of the process! I strongly recommend working with her. I benefited immensely from her eye for detail, extensive knowledge, and just all around great vibes. The best of the best!
Out of the dozen real estate agents I've had or family members of mine have had, Shannon was the best by far. She goes above and beyond for her clients, is thorough whether it is buying or selling, and cares about quality and experience unlike those other agents just concerned with their own profit. She is a client first real estate agent who is genuine and cares truly for what's best for you! A very rare find and we are grateful to have discovered her! We are so lucky knowing she will be our agent going forward with any other house selling or buying we do. Thank you Shannon!!
I have been a small real estate investor for 25 years and I have worked with quite a few real estate agents on both the selling and buying side. Shannon Fitzpatrick is by far the best real estate agent I have ever worked with. Most recently, Shannon has been both my seller and buyer agent in the extremely competitive Rochester area real estate market. Her work is OUTSTANDING. She is highly experienced, professional, thorough, and detailed oriented while at the same time being warm, available and personal. While the competitive seller’s market did not allow for to a formal house inspection with Shannon I felt I was getting an inspection anyway because of how competent and experienced she is. In addition she referred us to professionals throughout the process all of whom were also excellent and honest. My wife and I feel so lucky and grateful to have Shannon as our realtor! We will continue to refer friends and family with no reservations!
My husband and I were first time home buyers - an intimidating process, especially in the current climate. Picking the right realtor is probably as important as picking the right home - and with Shannon you are absolutely picking the perfect one. She got back to us right away when we initially reached out and took the time to get to know us and what we were looking for. She explained everything about the home buying process in a way that was easy to understand for newcomers and was always patient. Her attention to detail was truly OUTSTANDING - she seemed to know everything about every house we looked at and if she didn't have the information immediately at hand, she knew exactly where to find it and got back to us with a summary of every home right away. When it came time to make offers, she was always honest and forthcoming about her expectations. After our offer was accepted, she took care of everything and made it all as smooth as possible for us - and again was incredibly helpful in explaining every step along the way and answering our questions. One area that deserves special mention was Shannon's flexibility in scheduling and working with as we were looking for homes while living out of state. Shannon made multiple trips to look at houses with our friends when we could not do so in person. She always promptly answered our texts, calls, and emails - even late at night! Finally, when we told her about home improvement projects we wanted to have done , she provided recommendations for local companies and every single one of them has been incredible. When questions/issues have arisen after we've moved in, Shannon has been available to help and provide advice - her relationship with you extends even beyond the sale! While we are hoping we have found our forever home, should we be looking in the future, we will absolutely be going with Shannon again. We cannot recommend her highly enough.
You will be hard-pressed to find a realtor who will work more diligently than Shannon Fitzpatrick. She has represented me as both a buyer and seller, and her attention to detail, her thoughtful guidance, her respect of my wishes, and her careful handling of all the minutiae is always timely and expert. Shannon knows her business--from details of furnaces to roof wear to market trends to neighborhood values. Though I knew she had other clients, she always made me feel like her attention was focused on me and my process. She is the rare professional who holds both content expertise and has "soft skills" dexterity. She cares about you and her community, and her actions live up to her values. Hands down, without reservation, I recommend Shannon Fitzpatrick for all real estate needs.
Shannon came very highly recommended. Her reputation carried over to me from multiple friends of mine who recommended her. One of those people has worked with her multiple times. Repeat business is hard to come by in a competitive field like real estate. The fact that she's experienced and connected means that you will end up with quick and easy access to reputable lenders, lawyers, and contractors that she's worked with MANY times. If you're a first-time homebuyer like I was, you'll benefit greatly from this. She's delightful to talk to, VERY knowledgeable, and manages to maintain a completely personable vibe whilst being super professional at the same time. Everything is prompt and sharp when she's assessing a property, generating an offer, or guiding you through the closing process. If you're unfamiliar with what it's like to buy a house these days, you'll find that it's nearly impossible to get an offer accepted without waiving an inspection. You need to either know exactly what to look for during a showing, or you need to be with someone who does. You can literally SEE her dig around. She goes right for the guts and the bones of the house and looks for problems, especially things that were not shown in a listing. And it doesn't end once the ink dries. She's checking in with you, dropping off presents during the holidays, and then checking in with you again. Some of it is service, some of it is because she's just kinda awesome, and some of it is because she's constantly building on her craft and know that she can learn a lot from your experience AFTER you bought a house, especially with things like renovations and improvements. You will not get this from a newbie agent, and there are a LOT of those out there in today's competitive market. Shannon manages to be contemporary, professional, connected, and very easy to talk to. She is keenly interested in getting you into what you're looking for, and making sure you're happy in the end.
Shannon is by far the best realtor we have ever worked with. She went way beyond our expectations in every aspect while working to secure our new home for us including helping the seller clean out her belongings until midnight on the day of closing. Shannon's communication is always timely and helpful. We lived two hours away from Rochester so Shannon did facetime walkthroughs of homes to see if we were interested in a property. We would not hesitate to recommend Shannon to friends and family.
We sold our house in Las Vegas and moved to Rochester, NY. We are so glad we were referred to Shannon. She took her time with us and was available any time we needed to ask a question. She knew exactly which houses we should look at and provided us with a lot of options. You can’t go wrong with choosing Shannon!
I can't say enough positive things about Shannon. Working with her was a true pleasure. She is honest, trustworthy, and extremely knowledgeable. I feel very fortunate that I met Shannon. She was a huge help getting me through the stressful process of buying a house.
My husband and I were relocating back to Rochester from North Carolina. While my husband was in NC finishing up the sale of our house there I was in Rochester looking to buy, so we were slightly apprehensive about my husband being out of state during the process but Shannon put us at ease! Her superb knowledge of the current market and trends and her easy going personality confirmed we hired the right realtor. She was always available to answer any questions either of us had and her vast understanding of the industry made it easy for us to follow. Shannon is fun but also amazingly professional. I can’t recommend her enough! I hope I never am in the market again, but if we are, Shannon will be my first call!!! Thank you Shannon!
Shannon is absolutely THE BEST!! We were relocating back home from NC and she made the whole process so much better! No stress, no worries, we just knew she was super knowledgeable and that we were in good hands! Shannon will put all your anxieties with buying or selling to rest!
Shannon was absolutely fantastic! She made a stressful time fun and stress free! There wasn’t a question she couldn’t answer or a need she hadn’t anticipated. Shannon was able to find the perfect house for us in the price range we could afford. If I should ever have the need for a realtor again, Shannon will be the first person I call!
