Shan Susan Gao

About Shan Susan

Susan Gao is a trusted Bay Area real estate professional celebrated for her exceptional client care, powerful negotiation skills, and elevated marketing approach. With more than a decade of experience helping families navigate one of the most competitive markets in the country, Susan brings a calm, confident presence and a concierge-level standard to every home she represents. Before joining Compass, Susan spent years honing her expertise at respected Bay Area brokerages, building a strong reputation for strategic thinking, deep market insight, and consistent client success. She has guided over 160 families through purchases and sales, winning major reductions for buyers and securing premium results for sellers through thoughtful preparation, pricing strategy, and compelling presentation. Susan is also a proud member of Top Agent Network, an exclusive community representing the top 10% of agents in the Bay Area. This distinction gives her clients early access to pre-market opportunities, enhanced market intelligence, and a powerful network that drives stronger outcomes on both sides of the transaction. Warm, approachable, and endlessly dedicated, Susan is known for making even the most complex deals feel smooth and supported. She communicates clearly, negotiates fiercely, and advocates wholeheartedly for her clients. Her ability to speak Cantonese, Mandarin, and English allows her to serve a diverse community with clarity and confidence, ensuring every client feels understood and valued. Representing the Bay Area with the sophisticated marketing, technology, and luxury branding of Compass, Susan elevates every listing with high-impact visuals, polished staging guidance, and modern digital advertising designed to reach today’s buyers. Her mission is simple: deliver an enjoyable, seamless experience while achieving exceptional results. Outside of real estate, Susan is a proud mother of three and brings that same joyful energy, resourcefulness, and determination into her business. She loves creating community-centered content, connecting with local families, and building long-lasting relationships that extend well beyond closing day. Multilingual, knowledgeable, and deeply committed to excellence, Susan is the trusted partner Bay Area buyers and sellers choose for an elevated, enjoyable, and results-driven real estate experience.

over 2 years ago

Always provided excellent service to her clients

Susan and I had worked together for more than 10 transactions. She always takes good care of my flipping business and provided me good information.

almost 3 years ago

Excellent Real Estate Agent

It was an absolute pleasure working with Susan Gao. Our experience Susan Gao was above and beyond what we expected. Susan kept us informed of the process from day one to the end and was always looking out for her clients. We had a few other agents from other real estate companies; however, Susan was the one that was able to sale our home. We are endlessly grateful for her hard work and expertise. If any of our friends or family are ever in need of an agent, we will sure send them to Susan.