starstarstarstarstar about 4 years ago
Exceptional, successful experience with Ruben!
My husband and I were originally introduced to Ruben in January. Upon meeting him, we could sense his passion and excitement about helping buyers find a home. He asked details about what we were looking for, set out his own guidelines and expectations, and he also took time to get to know us each personally! Within just a few days of meeting with Ruben, he had us out on the market and touring homes. Ruben did an exceptional job of finding that perfect balance of presenting homes to us that he thought we might be interested in, as well as allowing us to send homes to him that we wanted to see. At no point did we ever feel that Ruben was forcing us to see something we didn't' want, nor did we ever feel he disregarded our suggestions or opinions. Throughout our journey, we had a lot of ups and downs. We had to terminate an early contract which was a setback, but Ruben's positive attitude and ability to bounce back kept us going! He adapted to the new changes we had to make to our search, found us a new lender more suited to our needs, and continued on. Due to the market being so difficult right now, we found ourselves going out to tour homes weekend after weekend, and having no luck with our offers. We were starting to feel defeated and about ready to take a break from the search. Ruben understood completely and was more than ready to support whatever decision we came to, but he also encouraged us to keep looking and remain positive. It was only one weekend after we almost gave up that we had an offer accepted. Ruben showed his knowledge of the market by making a strong, competitive offer that ultimately won us our new home. One we got into the closing process, Ruben continued to be communicative, going through each document with us in detail, and making sure we didn't miss any important deadlines. We just closed this past week, and we couldn't be happier with how things worked out. We strongly encourage anyone to reach out to Ruben for their home buying needs!!