Richard Hayes

Rick was knowledgeable, professional, thorough, and got the job done quickly. We appreciated his clear communication and would highly recommend!! Thanks again, Rick!

I would like to take this opportunity to thank Rick, Jessica, John, Janice and the whole team who worked through not only a difficult sale, but during a difficult time of covid. Our property was not a small challenge with roots on the property from the late 1800's to today. Not only did we use them for two personal property and equipment auctions (one at their Richmond Mall location and one on-site), but for the sale of a farm with well over 100 acres with multiple buildings. Their auction audience not only spanned multiple counties, but also multiple states. Due to the nature of the land sale, it took months to complete land surveys, planning and zoning meeting and challenges along the way. They helped by being there for all the phone calls, messages and questions that I had in this unfamiliar territory. Again, I would like to thank you all for your assistance through this transition. The family and I appreciate all of effort put forth.

Rick (and wife Jessica) were both completely amazing. I was serving as an estate executor for a deceased friend, and I know nothing about anything. I needed to liquidate the house contents, sell the cars and the house—and had never done any of those things before. A friend recommended Rick, so I called him, and basically just turned everything over to him and Jessica. They were professional, knowledgeable, friendly, humorous, easy-going, on top of things all the way, and never bothered when little problems would crop up now and then. They've seen it all. They always patiently answered my stupid questions in no time at all. As I say, I've never done this before, so I can't compare them to anyone else. But it's hard to imagine anything anyone else could have done better. There's not a chance I would recommend anyone other than them.

Rick and I had many conversations over the phone because of the circumstances of the sale. Rick told me exactly what was needed. He took the initiative to follow up on some details that he really did not have to, and our family appreciated it. I would use their firm again, if the opportunity presents itself.

Rick’s experience and expertise in the real estate community made this process of selling my home easier. He kept me informed and made all communications and paperwork simple and accommodating.

With me every step of the way! It had been 13 years and is divorce since selling and buying a home so I was a little rusty and really had no clue what to expect doing this on my own. Rick made the process so much easier. There were ups and downs and twists and turns with my sell but he stuck with me till the end! I would highly recommend him!