Our home was on the market for over six months due to new construction competition and HOA factors, but Rachel was amazing throughout the entire process. She communicated consistently, followed up quickly for feedback after every showing, and hosted multiple open houses to keep things moving. She was knowledgeable, proactive, and always brought new strategies to the table. We’re so grateful for her dedication and highly recommend her!
I can say with 100% certainty that Rachel is an expert in her field. She was with us every step of the way in purchasing a home. Rachel took all of our wants and needs in a home very seriously and exceeded our expectations. I highly recommend working with her. Rachel makes the home buying process easy to understand plus she is very patient and will make sure you understand how everything works, no matter the time of day and answered every single question we ever had. Rachel will fight for her clients to get the best possible deal out there and will still help you after you have closed for anything that you could possibly need. Rachel’s extremely knowledgeable in today’s market. She is a true professional with excellent communication skills. If it was possible to give her more than a 5 star rating we would.
Doing a military move, we've never been to the area before and had to buy sight unseen. Rachel really helped us understand the different areas of El Paso and helped us decide which area was right for us. Any interest we had in a property, she was quick to get us information and check out the property in person for us sending lots of pictures and videos. I was really unsure about buying something from across the country, but Rachel made it easy and gave us confidence in the decisions we were making. She was always very sweet and professional. I will absolutely use Rachel again when we move in a few years!
Rachel has been a god send to my family. After dealing with chaos our first year here she went above and beyond to ensure me and my family were comfortable during our now buying process. Constant communication and always put our needs first. 10/10 would and will recommend to anyone I come across whos in the market.
As a first-time homebuyer, I was nervous, overwhelmed, and full of questions—but working with Rachel completely changed that experience for the better. From our very first conversation, she was patient, knowledgeable, and incredibly reassuring. She took the time to explain every step of the process in a way that made sense to me and never once made me feel like any question was too small or too silly to ask. Rachel was not only professional and responsive, but also genuinely kind and supportive throughout the entire journey. She helped me find the perfect home and made what could have been a stressful experience feel smooth and manageable. I truly felt like I had someone in my corner who cared. If you’re looking for someone who knows the market, communicates clearly, and puts your needs first—especially if it’s your first time navigating real estate—Rachel is the one to call. I can’t recommend her highly enough!
Outstanding service! At the brink of potentially losing our dream home from challenging Sellers’ Agent negotiations, Rachel was posed, tenacious, and persuasive through the process. She succeeded in getting us a better price for our house, and making an on time closing. Very few Agents have the talent to maneuver and success in such difficult situations. She’s one of the top agents in the city!
ERA Home Buying Specialist Rachel Bumgardner has intimate knowledge of El Paso real estate. She will research a property and present it keeping your requirements in the forefront. Rachel will walk with you through the entire home purchasing process. One can have complete confidence in her.
Rachel Bumgardner is the most professional realtor I've had the privilege in working with. She truly made the home buying experience easy and manageable and alleviated a mass amount of stress throughout the process. Her communication was beyond perfect and notified me of all changes made and informed me of what to expect next. Due to the fact that my home was a “New Build”, she took the time each week to drive out to the build site and sent me video updates of the house as it went along its stages of being complete. She also provided me with an update via phone call and text messages along the week giving me updates from the builder and my lender. She never made me feel like a client, she made me feel like family. Any concern I had she answered and if she didn’t know she found me the answer. I can truly say if I had to start over and do it all over again, I’d choose Rachel Bumgardner to represent me again.
Working with Rachel was such a great experience. She is VERY friendly, kind, patient and strives to help as much as possible. Rachel makes you feel like family! She is a text, or, a phone call away when anything comes up. She’s very transparent and strives to make the experience as easy as possible. She’s very knowledgeable and always tries to find answers when need be. She’s very quick to get any process started and is very informative. Our whole experience overall was amazing, Rachel is amazing!
Our experience with Rachel was amazing and we would go with her again. We can only recommend to choose her as a relator if you are looking for a house to buy. She went above and beyond. She is personable and professional and communication was easy as well. We had a unique situation because we moved from overseas and wanted to purchase a house. Rachel looked at multiple houses for us and took each time the effort to do a video tour. No questions stayed unanswered. Form house search to closing she was on our side and helped us through the processes that was totally new for us since we were fist time home buyers. Thank you for making the house buying experience so easy.
Rachel did an amazing job to help reduce the stress of my buying a home from a distance. Her communication made it easy for me to feel comfortable and build trust in her! She took the time to explain the things that confused me and gave me support. Rachel was respectful, responsive and professional!
She was extremely professional and very knowledgeable about her job. She helped us at all times and never left us in the dark. The best realtor you can have is her. If I where to buy another house I would choose Rachel again.
