Mary is the real deal! She is an experienced, long time local agent who is patient, helpful and hard working. Mary has helped us on three different occasions over many years now. Mary helped us purchase our current home some time ago and more recently helped us in selling my mom's home. She also helped my wife several years back when she needed an appraiser during the administration of my late father-in-law's estate. We'll be calling on Mary again when we retire in a few years!

Mary was very cooperative and really took care of us. She handled everything nicely and our unit was quickly sold at our price. Highly recommend her!

Mary made buying our first home so easy! Mary was always available to answer our questions and to show us a house any time we asked for. She was very professional and made us feel very comfortable every step of the way. We didn't know much about buying a house, but she was informative and answered any questions we had about this process. Mary is a great realtor with whom we would definitely work with again in the future! Thank you Mary!!

I so enjoyed working with you and if it wasn't for you telling me "Let's just go and take a look at it." we wouldn't have the home we enjoy every day. We are happy here and can't imagine living anywhere else!

We strongly recommend Mary Braatz, whether you are a first-time buyer, a seasoned one, or a seller. She is honest, transparent, organized, and very professional. We were first time home buyers in the middle of COVID. It was a blessing to have Mary help us navigate home purchase. She had our best interests at heart and made sure we got the house we wanted without exceeding our budget. She was very tactful about pointed out where our expectations were unrealistic, where we needed to stand our ground. She was amazing in helping us find a middle ground with our differing tastes. The result is that we now have a home we both love, in a neighbourhood we wanted, and within our budget. What was even more amazing, was that once we had the house she made sure we knew all the places in Downers Grove that would interest us: parks, farms, running tracks, ice skating, the best place for gardening stuff. She made sure we had addresses of plumber, electrician, handyman, painter, gutter cleaner etc so that we would not face any difficulties once we moved in. Even now, she checks in on us. We could not recommend her more.

We are happy to highly recommend Mary Braatz. We lived in Downers Grove for 40 years and I saw real estate signs for Mary Braatz innumerable times. When it came time to sell our house, who was the first agent to come to mind? Mary Braatz, of course, and she lived up to her billing! She looked out for our best interests and kept us updated on all the details. When we needed licensed contractors for plumbing and electrical issues, she immediately provided us with referrals. She "went to bat" for us when we needed it and the closing was especially easy. It was a pleasure working with Mary.

Mary was recommended to us and we are so grateful that recommendation was made. We had a fantastic sales experience as a result of her experience, knowledge, and interpersonal skills! This could have been a very challenging sale as we live in Georgia, and this property was in Downers Grove. Through Mary’s professional process, distance and separation were never issues in the sale of the home. Mary was honest, straightforward, and insightful from the very first meeting through closing. We developed a friendship immediately. Within a week of our first meeting and signing of the contract, high-grade photos of the home she had taken were posted on the internet, and the house was on the market. We started our sales journey pre-COVID, talking through goals and developing a sales strategy we were happy with. COVID hit, changes were needed in the strategy, her wise counsel was critical to our new strategy, and we moved forward. She shared information with us through every step of the process, and worked hard to get showings for the house. Her strong negotiation skills helped get the house sold as we passed on the initial offer from the future buyer, but Mary left the “door open” for future discussions with them by the way she negotiate, and sure enough, they later came back and were the buyers of the home. I am not sure if this outcome would have happened had a different realtor been doing the negotiating. Last, Mary’s style was collaborative and the process felt like a team effort. Again, she achieved all of this with us being 700 miles apart. True, there may are other excellent realtors out there, but we can honestly say we don’t feel any could be better than Mary!

If I could give Mary 6 stars I would. Mary is the best realtor I have ever worked with and I would absolutely recommend her to anyone looking to buy or sell. From day 1 she was extremely professional, she booked photos for the place we were trying to sell and helped us with what to "hide" so the photos looked great online. The photographer she used was friendly and clearly an expert. After that she posted it to all the real estate sites and we immediately got visitors. Some of her other benefits while selling were amazing. We got to see web traffic and other cool features on our posts. We had 3 contracts fall through because of the global pandemic and Mary never stopped. She made sure we were protected and our house would sell, and it did. She constantly kept in contact even when we would send texts at midnight (we were not expecting a response until morning!) she would always get back to us right away. On top of all this, Mary knew exactly what she was doing at every step of the way and gave us amazing recommendations and guidance with any question we had. Mary went above and beyond and this review doesn't even start to scratch the surface of everything she did for us. If you are just starting on your home buying/selling journey, call Mary, you will be nothing short of amazed.

Positive: Professionalism, Quality, Responsiveness, Value If you look at Mary's Zillow profile it shows it all. We have used Mary for 2 homes now both on the buying and selling side and she blew us away each time with how amazing she was. She knows the answer to any question you could possibly have and she is ready to work with you at any time of the day. We would send texts at midnight not expecting a response until the morning but Mary was up and ready to answer you that moment. Her photographers, lenders, home improvement recommendations were all perfect and professional. Not only that but she persevered through the global pandemic! We had 3 contracts fall through and she never stopped or wavered. We just kept plugging on until we finally closed and then ended up buying the perfect house Mary knows the business and it is shown through her amazing work. Choose Mary if you want your sale done right!

Mary goes above and beyond to help at every stage of the process. She is extremely responsive and always works diligently to get you the information or answers you're looking for. The process of buying a home is exhausting and confusing, so it's important to have a realtor who is a team member there to help you. She makes you feel comfortable and helps where you lack knowledge. I also appreciated that she recommended a whole ecosystem of awesome people to work with, such as lawyers and an inspector. I would definitely recommend Mary to anyone I know who is buying or selling their home.

We have worked with Mary twice on the sales of our homes. She is knowledgeable, responsive, professional and knows how to sell a home. We highly recommend Mary.

We have used Mary for 2 moves now and we highly recommend. Very experienced, responsive and always has her clients’ best interest in mind. Mary will get your home sold and find your new home!