"In helping me to sell my house in San Francisco, Patrick Lam has excelled in all aspects of the transactional process, from planning and executing the marketing strategy, to preparing and staging the property in a cost-effective manner (and, importantly, keeping those costs in check), to managing the open-house sessions and working with potential buyers and their agents; through to closing the sale smoothly and efficiently. Throughout the period, he kept me fully informed on ongoing developments and also very responsive to my questions in a most timely way. Patrick Lam's responsiveness to questions was particularly prompt and reassuring. At the initial introduction session with him, Patrick assured me that he had a personal motto that he would provide 100 per cent satisfaction to his clients. I am glad to say that he has honored his assurance ~ 100 per cent! Patrick has served me well. If I were ever asked to recommend a knowledgeable and reliable broker in San Francisco, Patrick will be at the top of my list."