starstarstarstarstar almost 3 years ago
Monica is phenomenal
Monica took the time during our 1st discussion to explain to us the differences we would experience in purchasing a home in North Carolina. She reassured us that she would help us each step of the way, as we had multiple "to-dos", including listing and selling our home, finding a suitable home in North Carolina, and working towards getting financed for our soon-to-be-found new home. She introduced us to an amazing Keller Williams team in our area, which made things that much simpler, as they were in frequent communication with one another, saving us the time and frustration of trying to relay information back and forth between agents. When it came down to finding a home in North Carolina that would accommodate what we wanted and needed, Monica sprung into action! She really listened to what it was we wanted, and also gave us thoughtful information and advice regarding different areas of town and what each area would look like for our work commutes, our interests, and our lifestyle. She devoted a weekend to us, chauffeuring us from property to property when we decided to make an in-person trip. It was exhausting - and spectacular - and Monica was amazing throughout! Once we made an offer, Monica was available for inspections that we couldn't be present for, and was instrumental in scheduling and communicating with us and the inspectors, as well as researching questions we had, and providing us with thorough answers to every question or concern that came up. Throughout the emotional ups and downs of selling a house, finding rentals, and buying a house (while living in another state), Monica was a steadfast, kind hearted, knowledgeable resource; when she says she's got you, she really does have you, when she says she is going to call, she calls, and she gets the job done, plain and simple. Not to mention, she's an absolute joy to work with - her personality, positivity, honesty, and sense of humor are unmatched. We are so lucky to have been in her capable hands!