Michelle was utterly amazing through the entire process of helping us and she more than earned her commission. She worked tirelessly and followed up on every issue that needed attention. I highly recommend Michelle and can't imagine anyone doing a better more professional job than what she did for us. I'm more than happy to write this review about a real pro and wish every Realtor was as knowledgable and professional as her.

She is the best. Consummate professional, incredible responsiveness, and genuinely loves what she does. She understands the importance of reputation and investing in long term relationships, and thus is honest and tactful in guiding you in your decision making. She ensures you are fully informed and will not compromise just to close a deal. Even after the close, she continues to be a great friend and helpful to the core, helping me find the right builder to renovate my century old home, connecting me to the right people for all my needs. She knows the town and its surrounding areas, and she has, and continues to make home ownership easy for me. I love my new home, and Newport has become my favorite place, much thanks to Michelle. I could go about all the little things she has done to go the distance.

I worked with Michelle after having a very poor experience with another realtor from Keller Williams. Michelle hired a professional photographer and revamped the entire selling approach. My house sold in less than 90 days after having been on the market for over 6 months with the previous realtor. Michelle is very responsive even after hours and on weekends. She knows the market and was able to negotiate the best price for my property. I highly recommend Michelle for anyone who is looking for a realtor that works hard for you. Michelle dies all the heavy lifting and removes stress from the entire process. Thank you Michelle! Travis

Michelle contacted me promptly upon my inquiry on a property in Newport, RI. The property was a foreclosure and the bank's asking price was significantly lower than the market value. This meant that she would receive a significantly lower commission from comparable homes in the area. Despite the same, she beat a path like a warrior - a path that was easy for me to tread. Because it was a foreclosure, the transaction was mired in bureaucracy. In spite of the same, Michelle never gave up and was the first to keep me happy and comfortable with the difficult process. I would happily employ her services again as I know her warrior/realtor skills are just what I need to get the job done. She's quite a nice person as well.

Michelle is so easy to work with. She understands the market and is very intuitive when dealing with buyers. She has strong negotiating skills, is a great problem-solver, and is persistent. Plus she's fun to work with!

When we went to list our house we researched who seemed to be selling much of the property within our selling price range in our part of town and all signs pointed to Michelle. From our initial meeting to the sale of our property a few weeks later she was a consummate professional handling all the little things that come up in any sale of a property now days. We would and have already recommended her to friends and neighbors. Excellent experience and service!

Nothing was too much trouble for Michelle, and ours was not a straightforward sale. The lengthy negotiations with multiple offers was well managed and thought through. Examples would be the detailed time spent on the issues we faced as non residents in getting additional documentation completed and submitted, rapid responses even when she was on holiday and her can do approach when the sales negotiations were faltering.

Recommend. Michelle's professionalism, calm demeanor, knowledge of the Newport area and years of obvious in-depth experience were hugely helpful when she represented us in a difficult transaction. She has continued to be a valuable resource even after the purchase, particularly helpful for out of state buyers. Consummate professional.

Michelle worked tirelessly to help sell our lovely home on the waterfront in Portsmouth. Whenever there was any problem, she had a solution and the people to help make things happen. I appreciated her energy and dedication to making this sale happen. Our house was shown numerous times, with repeat visits. Michelle happily accompanied each one. I would hire her again for my property needs. She was great!

I recently worked with Michelle when purchasing my very first home. Her sound advice and guidance were instrumental in the home buying process. She was extremely knowledgeable, very responsive and very buttoned up throughout and did not let anything fall through the cracks! Not only was she helpful through to the closing, but also afterward helped by providing recommendations for local service providers, advice on well maintaining my home, and also her professional opinion on rental properties as the home I purchased is a multi-family. Michelle was able to answer any question I had and made me feel comfortable and confident in making my purchase (no buyer's remorse here!). I highly recommend Michelle to anyone who is looking to buy or sell a home - she really couldn't have done a better job and I would recommend her again and again to anyone looking for a realtor!

When it comes to selling historic homes in Rhode Island, Michelle Drum is the leading expert. She is extremely knowledgeable about Newport County's unique inventory of historic properties. She is also solution-orientated and pinpoints the best marketing opportunities to sell your home. For example, she placed our 1811 Federal home in the New York Times. The feature stirred up tremendous activity among buyers and brought a close to asking price offer that we accepted. Michelle ranks among the best of the best!

Michelle performed her duties very well. She is very impressive, very professional, and keeps the client informed throughout the process from initial contact to the closing of the deal. I would definitely recommend Michelle to anyone in the Newport area who is buying or selling a house or condo. Edmond F. McKeown