Her knowledge of the Real Estate Market was invaluable to us in selling our condo. She had immediate response to your questions was quick to accomplish the various steps needed to close on our condo once it was sold. Michelle made us feel very comfortable that we were in good hands and did not have to worry about the selling process.
Michelle is the best realtor I have ever dealt with... She is proactive, stays on top of what's happening, and a consummate professional. She is straightforward when it comes to giving advice, and no-nonsense in dealing with other parties in a negotiation. She responded to all of our calls right away-- on weekends, on holidays, at night-- whenever. She also is also a really nice person, and a joy to work with. We heartily recommend her-- you couldn't find a better realtor!
Michelle was great to work with. She is experienced, smart, prompt and fun to work with. She paid attention to every detail. She addressed every question or issue with professionalism and was our advocate. I strongly recommend her.
If you are planning to purchase or sell a property in Newport, RI or the surrounding area, then there is only one realtor to work with: Michelle Drum. I recently purchased a lovely home in Newport, RI thanks to her knowledge, patience, and support. She was exceptional to work with throughout the entire buying process which began at looking for a home to eventually closing on a fabulous property. For starters, her knowledge about the market and historic homes in particular, is tops. As a potential buyer, she will not lead you astray. The takes her role seriously and cares deeply about doing the right thing for her clients. When working with her, you can expect her to take the time to understand your needs and help you find a property that that's a good match with what you are looking for. She's an exceptional negotiator and beyond helpful during the closing process. I live out of town and would not have been able to complete this purchase without her. She saved me many trips to Newport during the closing process. The added bonus: She's simply a wonderful person who genuinely cares about her clients.
Michelle was truly very professional in every aspect of selling my house. She overcame many obstacles during the sale with dedication, firmness, and caring. I truly believe that she is the best realtor in this town and a true friend for life. I am so grateful to her and the expertise in which she sold my house
We worked with Michelle to sell a condo and purchase a house, both in Newport. She is very knowledgeable about the city and it's historical properties, and was very efficient in both transactions. She went above and beyond in her duties by coordinating repairs and solving a paperwork problem that could have potentially delayed the closing. Michelle has so much experience with Newport real estate and is such a kind, pleasant person to work with that I would enthusiastically recommend her as both a buyers and sellers agent.
We worked with Michelle to find a home in Portsmouth, RI. This is our third transaction working with Michelle as both buyers and seller, and we continue to be amazed at her tireless commitment to both finding the right property, but also to helping her clients ensure that they are well informed and prepared for the closing. As an example, in this case she provided invaluable insight on the latest developments in the town regarding regulation on septic systems, and pursued documentation on the system at the home we are buying. This insight enabled us to negotiate a better price for the home. She literally goes above and beyond to support her clients and ensure a fair deal.
A consummate professional, Michelle was dedicated, experienced, helpful and a pleasure to deal with through the entire buying process. There were times I felt as though the deal could fall due to issues on the sellers side but she was unwavering and made it seem as though I was her only client at the time. I highly recommend her to anyone and will be calling her first the next time I need a realtor.
Selling our Newport cottage and finding and buying a new home with Michelle Drum from Gustave White Realty was a five star experience! Her 20+ years of experience and her extensive knowledge of the Newport area real estate market was invaluable. She consistently exceeded our expectations and anticipated our needs. Her expansive network of contractors, property managers, electricians, plumbers, handymen etc. accelerated the “sprucing up” of our old house and helped take care of small items in our new property. Michelle’s outgoing personality, sense of humor and generosity of spirit make her a pleasure to work with.
As a first time home buyer, Michelle was incredibly helpful and patient with me. Even after the closing Michelle has made sure certain things have been followed up on. I would strongly recommend her to anyone in need of a realtor on Aquidneck Island.
Michelle was very understanding of our situation of selling a home that has been in our family for over 90 years. She worked very well with us explaining the proper steps to take to make the sale as smooth as possible. Her professional knowledge and her sincere attitude we're a plus. Others in her office were very helpful too. Paul Leys, Chris West and the reception staff made a nice team under Michelle's leadership.
We Purchased a house in Middletown Ri with Michelle's help in a process that kicked off on July 2nd. She was totally responsive and provided both valuable strategic and tactical guidance throughout the process. We are locals to the island but still benifitted meaningfully from her insight on neighborhoods, the properties, common issues and local inspectors and trades people. I trusted her judgment from the beginning and was comfortable referring her to my Mother who is considering selling her home. I would definitely work with Michelle again and would recommend her to buyers and sellers.
