Michelle's profile

Michelle's reviews

  5  
Michelle has 62 reviewsacross 7 different locations, showing 12.
Buyer review
Long time agent and now friend
4 months ago
Long time agent and now friend

Newporter because of Michelle. Met her in 2017 when she helped me buy my very first home; 8 years later I returned, and I chose to work with her. Start to finish it is hands on service; never pushy, always honest (sometimes convincing me out of buying a place I have my heart set on :). Long after the close she continues to ensure she supports the homebuyer’s transition into the home, above and beyond. This is why I continue to go to Michelle.

Seller review
Michelle is the best!
8 months ago
Michelle is the best!

Michelle has helped us buy and sell several homes over the years and her guidance through all of these complicated endeavors has been unbeatable. Michelle's expertise in staging the house, setting asking price, showing the house and dealing with potential buyers has always maximized our returns. As a buyers agent, Michelle takes the time to understand what the client is looking for and her knowledge of the market results in finding the perfect house, even in challenging times. Michelle also brings a wealth of contacts to help get things done from fixing up the house to sell, managing the move and getting settled in the new house. Michelle is everything anyone could ask for in a Realtor. Highly recommend her to anyone thinking of buying or selling.

Seller review
Without question, the best!
almost 3 years ago
Without question, the best!

With years of expertise under her belt, Michelle possesses an unmatched understanding of the real estate market. What sets her apart from the rest is her confidence and deep understanding of the psychology behind buying and selling properties. She recognizes that every house and every buyer is unique, and in our case as sellers, she created a customized plan to obtain the highest possible offer in a very challenging market. We were super pleased with the results, her professionalism, prompt response to questions and concerns, and her optimism throughout the process.

Seller review
The Best of the Best!
about 3 years ago
The Best of the Best!

We had the pleasure of working with Michelle Drum + her business colleague Kate Rooney with Gustave White SIR for the successful sale of our residential home located in the Historic Hill neighborhood in Newport. Both Michelle + Kate exceeded our expectations on all fronts. Their ongoing professionalism, tenacity, and detailed communications throughout the marketing, negotiations, and sales process were stellar. We always felt they upheld our best interests at all times and went above and beyond their listing agent responsibilities to better service our specific needs. We would not hesitate to recommend Michelle + Kate to assist anyone with their real estate-related objectives in this challenging market!

Seller review
Michelle was instrumental in selling my house in a market that had changed fairly quickly
over 3 years ago
Michelle was instrumental in selling my house in a market that had changed fairly quickly

Michelle was instrumental in selling my house in a market that had changed fairly quickly. Michelle was hands-on from the very beginning of the process - helping to stage the house prior to it going on the market, making a concerted effort to be present at showings, or personally meeting with contractors at the house for work to be done. She went above and beyond with every detail in this transaction and did so with a professional and generous spirit. Michelle has exemplary negotiating skills, and they were evident in every detail of the sale of my house. Not only did Michelle exhibit her expertise in real estate, but she showed me what a genuinely kindhearted and thoughtful person she truly is.

Buyer review
Great͏ to work with!
As a first time homebuyer, you want an agent who is not only knowledgeable, but
over 3 years ago
Great͏ to work with! As a first time homebuyer, you want an agent who is not only knowledgeable, but

Great͏ to work with! As a first time homebuyer, you want an agent who is not only knowledgeable, but patient, understanding, kind, and willing to guide you in the right direction. This was my experience working with Michelle. She was highly recommended by my friend/colleague and she did not disappoint. I will recommend her to anyone who is in the process of buying a house. Great to work with you Michelle!

Buyer review
Great to work with!
over 3 years ago
Great to work with!

As a first time homebuyer, you want an agent who is not only knowledgeable, but patient, understanding, kind, and willing to guide you in the right direction. This was my experience working with Michelle. She was highly recommended by my friend/colleague and she did not disappoint. I will recommend her to anyone who is in the process of buying a house. Great to work with you Michelle!

Seller review
SHE HAS IT ALL!
over 3 years ago
SHE HAS IT ALL!

Knowledge. Experience. Great people skills. Energy. Insight. Can do attitude. Always willing to go the extra mile. Always smiling. Always willing to get an answer to a question.

Seller review
Michelle gives 100%!!!!!
over 3 years ago
Michelle gives 100%!!!!!

No one in the real estate business has more knowledge, expertise, professional experience, work ethic, and kindness than Michelle Drum! Michelle has the ability to connect with the seller like no other. She sets goals and meets them like no other. Michelle sees the potential in the house/condo and stages endlessly until she feels the house/condo is presenting itself in the very best way possible. Michelle prepares for showings like no other. Michelle thinks/works outside the box. She hires drone workers for incredible photography when showing off ocean front properties. She works tirelessly. She never stops until she reaches her goals. Not only did she work nonstop in the selling of our property, she also became our very close friend. We have utmost respect and appreciation for all that Michelle Drum has done for us. We highly, highly recommend Michelle Drum, the best realtor ever! Paul & Anita Gallo

Seller review
It all began with a letter.
almost 4 years ago
It all began with a letter.

We had owned and loved our beautiful B2 Bonniecrest condo for 20 years. Our view of the Newport Bridge and activity on the water was absolutely breathtaking during the day. At night the lights, reflections and occasional fog horns put us into an absolutely magical world. Then the Pandemic hit along with our many challenging health issues. Travel became lmore difficult but still, we never entertained the thought of giving up our Newport condo. Totally unexpectedly we received a letter from Michelle Drum. We had, over the years received many letters from Newport realtors, all of which we trashed. This letter was different. It made suggestions that made sense. Paul had to just call her. He needed to just talk to her. Then he needed to just meet her. At that first meeting, he had to sign her contract. It was obvious that Michelle knows her stuff! She is incredibly experienced and knows the Newport Market inside and out! She is totally professional as well as very kind. She communicates with so many involved parties simultaneously, takes no notes and forgets nothing. Once we signed her contract, she was off to the races. She began updating and staging. She is an artist! She has an amazing eye for decorating. Michelle not only staged multiple times to get the perfect look, she also daily monitored our condo during the winter months! (This included window washing!). Michelle works incessantly. She leaves no stones unturned. We were amazed to watch her arrange and direct drones to fly through our condo and over the beautiful properties at Bonniecrest. Her videos are so unique and intriguing! There is so much to report. Working with Michelle Drum has been an unforgettable experience. We will truly miss her now that we have closed. We will, however, keep in touch and remain friends, always. Thank you, Michelle, from the bottom of our hearts!

Buyer review
An͏ all around, continuous stellar experience! I͏ met Michelle through a rental experience
about 4 years ago
An͏ all around, continuous stellar experience! I͏ met Michelle through a rental experience

An͏ all around, continuous stellar experience! I͏ met Michelle through a rental experience. She was kind and made me feel comfortable so when it came to buy, she was a natural go to! Michelle was patient, knowledgeable and made critically, valuable suggestions in viewing, bidding and relentlessly followed up during the purchasing process. Michelle has a variety wide of contacts to get the job done during and post process. Her team is kind and invaluable and that is saying a lot today!!

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