We were already two weeks into our loan process when I decided to look at Wells Fargo as a fall back plan. We already have a home mortgage with WF for a rental property and thought WF might help us after our new purchase with a re-fi after the purchase. I reached out to Michele who was assigned to us on the website for our rental mortgage. She immediately responded to me and told us that, instead of waiting to re-fi, she might be able to help us now. I provided her the necessary financial data for a preliminary quote. What she came back with was less money (by a lot!) AND at a much lower interest rate. My concern was that the timeline would not allow us to change lenders so deep into the process. Michele assured me that she thought WF could meet the same closing date, assuming we could provide the proper and timely documentation to be submitted to underwriting. Long story short, it was a time consuming and stressful couple weeks, but we were able to close and save some money. All within two days of the original closing date! Big thanks to Michele, her team and Wells Fargo!


