Mr. Klanot was asked to find us an investment property which was low maintenance. He took a great deal of time in listening to our needs and he then asked questions which I later learned would rule in certain properties and rule out others. This saved us a great deal of time and effort. What he showed was "spot on" as it related to our request and we spent minimal time with maximum results, getting the home in a day!. He seemed very in tune with our emotional needs as well and I have to say this was an unexpected, comfortable experience for us.