Louann was our agent when we bought this home nine years ago. We were so happy with her representation that when we decided to sell it was a no-brainer that we would hire Louann to represent us again. We were absolutely confident that our best interest was her top priority. We trusted her advice and her expertise. Importantly she was always accessible to the point that it felt like we were her sole client. In the process Louann became, not only our agent, but also a friend.