Lisa was not only professional, respectful, courteous and kind, she was highly competent, flexible, open to our thoughts and concerns, yet able to demonstrate informed leadership in guiding us through the rollercoaster process. Better than most, Lisa anticipated our needs and questions, and was very thoughtful and thorough. She was also very responsive, knowledgeable, patient and honest. Our situation was not an easy one, especially given that the circumstances were highly emotional from the start, our family resides out of state with varying degrees of e-capabilities, and other numerous unexpected complexities over which we had no control. Lisa not only got the job done; she did it very well and with integrity. We would definitely hire or recommend Lisa again, in any state, at any time, and without any reservation. Hiring Lisa as our Realtor was one of the smartest things we've ever done.