Lana Stephens' reviews
Lana Stephens

Lana Stephens

  5   (87 reviews)

121 Welsh Drive

Lana helped the reviewer sell this property

Lana Stephens
$445,000
121 Welsh Drive
Richmond
4
4
2
SingleFam

7 months ago

Above and Beyond hitting the mark as a realtor

I called Lana to let her know about a home I was interested in and also that meant we would be selling ours. This initially came with a contingent offer and we would need to move quickly on the sell. Lana was more than knowledgable in navigating with us what the contracts and loan negotiation options were when placing an offer with contingency. She also helped us get the price of our home listed at a rate that gave us the equity we needed in moving forward, but that was also fair in comparison of the value of homes surrounding our neighborhood. She advised us almost daily on price adjustments and actions to take that would rapidly move the sell of our home. Days prior to listing, Lana and her partner gave us a list of what we needed to do to our home before it went live. In addition, they scheduled a day to come in and stage/transform our home to look it's best. Once we received an offer, Lana became the mediator for negotiations. Within minutes she sent us spreadsheets that gave us clarity on multiple offers so that we were confident in adjusting the original price of the property, while also valuing our bottom line. She then guided us through making appointments for inspections, closings, loan officers and shared all documentation we needed in a timely manner. She also shared with us on a consistent basis the requests made by the buyer so that we could set priorities on their needs prior to moving in. Leading up to closing, Lana communicated thoroughly the expecations for moveout because she is genuinely looking out not only for us, but for the buyers. Her move out expecations on time and cleanliness were high, and as a buyer myself, I truly appreciate that! From start to finish, every single bit of attention to detail that Lana gave the process of selling our home, is what made making the move to our dream property a possibility. I'll never be able to thank her enough.

M
Mike & Nenna
Seller

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Lana Stephens
Lana Stephens

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