Above and beyond is the best way to describe Kyle and the Upwell Realty team’s approach. We recently purchased a home in the Orlando area from out of state. It was done completely virtually, so we had to trust Kyle 100% and it was so easy to. We assume he has to be very busy because of how good he is, and being a top #100 realtor in Orlando, but we felt like his only client. On day one, he scheduled a zoom call just to get to know us and and let us build rapport with him. This is so important. Most realtors I’ve worked with see time as $$, but it felt like Kyle really valued having personal relationships with his clients and wanted to provide a very personal experience— which he and his team did. He answered texts and emails around the clock and Megan Amato, the administrative coordinator, was like our personal concierge. Between the two of them, they helped us with every detail including finding vendors with house projects AND vetting them (i.e. we wanted our carpets deep cleaned before moving in due to a pet allergy and Megan called several cleaners and then provided me with a detailed list of the vendors’ procedures in how to remove pet hair from the carpet, cost and scheduling timeframes-it was unbelievably helpful). Megan called our HOA to figure out trash can restrictions after we moved in- a task my past realtors wouldn’t have done and likely would have just passed along the HOA contact info. They made sure the entire process was easy and low-stress. I truly felt like we had an amazing support team and still do, long after the purchase. We have used 5 star (google rated) realtors before with 2 other transactions and Kyle and his team provide such a distinctly different experience that there needs to be some type of asterisk next to Upwell Realty that means well above any type of 5 star expectation you have. We couldn’t recommend Kyle and Upwell Realty enough!


