Kristen was patient, positive, persistent, and above all extremely knowledgeable about the East Bay housing market. As first-time home buyers, my husband and I didn't exactly know what we were getting ourselves into and Kristen was there for us every step of the way. She went above and beyond to show us lots of options around the East Bay as we discovered what we were really looking for. She helped us to present multiple offers and had a great understanding of prices that was incredibly valuable in such a competitive climate. In the end, Kristen helped us to find the perfect house and we couldn't be more appreciative of her support and commitment to helping us!