Kim Shepard had helped us sell our home in Thornville, Ohio last fall. I knew I was wanting her help in purchasing my new home. There is not one bad thing I could say about Kim Shepard. She has always been kind and polite to my wife and I. Last year we sold our home in Thornville, Ohio and Kim was with us all the way. It was a hard house to sale and very hard emotionally on my family as we were trying to sell it and buy a home we had found. Kim was always easy to get in touch with and never had a problem answering and explaining all our questions. She was with us all the way getting my house sold and over this past year of 2020 she has took time out of her schedule to take us all over the country side looking at different houses including the one we decided on which is almost two hours from Columbus. Kim still took the time to go up and show us this house and work with the agent up there to help us get our new home purchased. My wife and I were very pleased with Kim through the whole process. There were times we figured we probable were getting on her nerves as many questions as we had, but Kim never showed any as she always answered us promptly and helped us every step of the way. So many people today don't act like they care in sales or customer service but Kim Shepard did. We felt like we were important and we would definitely consider Kim a friend and she would be the first person I would recommend to anyone buying or selling a home.

Kim Shepard provided outstanding service for us, in our Florida-to-Columbus home search! Without hesitation, we would highly recommend Kim Shepard as THE agent for Central Ohio home shoppers!

Kim Shepard is not only the only realtor I would use, but she is also now a dear friend. When I called her about buying a home, she listened and really heard what it was that I was looking for in a house. She made the whole process so easy. Her attention to detail, her availability with anything I needed, her willingness to get done what needed to get done, and most of all her caring and kind nature made finding a home a wonderful process. She exemplifies integrity first and excellence in all she does. She made us feel so special and she was so happy to find us just the perfect home. I cannot thank her enough.We LOVE our new house!! I would definitely recommend Kim Shepard as your next realtor.

Kim did a great job and meet all of our needs.

Kim Shepard made me fill as if i was family. She was always there for me no matter what the situation was.If i didn't understand or had no clue on any of the steps i had to go through during the process. She would take the time to explain it to me. Also would go through and explain all the steps that we was going through.And kept me informed with everything that was going on, as it was happening. Kim Shepard is a very well professional. Also knows all angels in the real-estate business. With great communication skills, that help me understand every step of the way til the end!!!

Kim Shepard assisted us with the sale of our home as well as the purchase of our new home. She is a thoughtful business woman who understands that buying and selling your home is an emotional and stressful experience, and there was never a day where she didn't check in with us, if only to make sure we were at ease. She assisted us from start to finish in order to get our home in a position that would be appealing to buyers, and we ultimately sold our home for over $15,000 more than we had originally discussed with her because her gut was that it would sell for more than what we thought (not to mention that it was in contract within the first few days it was listed). When it came to buying a home, she was flexible and accommodating, and she sent us listings the morning that anything hit the market in order to stay competitive. She helped guide us through the process of putting in a bid and negotiating in order to secure the home we eventually fell in love with, and she didn't back down when our lender kept causing more and more delays - she was ready to do whatever it took to get us to close on both deals. You won't meet anyone who is as genuine or kind, and she has nothing but your best interest at heart; however, as your advocate, she will take are of business if something is in the way of getting to the finish line. I wouldn't trust anyone else!

Best experience!!! Thank you for all you have done for us. I can’t wait to work with you in the future!! Love how personable you are and the fact you got to know us to ensure the best way to work with us. Love all you have done. Thx again.

Kim assessed my level of knowledge regarding the buying process and immediately adapted her communications to assist me with clarifications. She recommended wonderful people to help with the process (lending agent) and, because of the trust I had in Kim, I felt very comfortable with my choice. Kim gave me a step by step time line, including dates, to guide me through the process. She was VERY patient and kind. All my questions were answered with enthusiasm and knowledge. Because I knew that Kim was looking out for my best interest, she helped make purchasing my dream home a reality

Kim Shepard is great at her job! She heard what we wanted and she made it happen! Her marketing plan was outstanding--we knew right away that she and Coldwell Banker was the right choice. She showed us how she would get our home sold and it was FANTASTIC! She had professional pictures taken of our home and it made the listing so inviting that I almost second-guessed our wanting to sell! I would recommend Kim Shepard to anyone looking to sell or buy a home in the Central Ohio area. She has a wonderful rapport with lenders and other agents. She is very knowledgeable about the entire selling process--made it easy for us! We will be forever grateful for her and we have made a friend for life!

Very professional, detail orientated and follows through on all promises. She made it happen when all signs were led to a delay. Kim had our best interests at heart Kim just preformed her duties above and beyond all expectations.

Kim is very thorough and professional. She went above and beyond to answer buyers questions. We would highly recommend her to anyone needing realtor services.

My wife and I and our 3 kids put our house on the market in September 2019. We were looking to start a new chapter in our lives by selling and then finding a new home. Luckily we came across Kim Shepard. From the first time we talked to her, we knew we were in good hands. Our very first conversation, she told us she was honest and would do nothing unethical or she would walk away. She proceeded to explain what we would need to do and answer any and all questions and explain in detail everything we would need to do. There was never a dumb question from us and we were able to understand each and every process along the way because she was so thorough. Our house ended up being a hard one to sell. It was a very old house and ended up having a few things we needed to address. For my wife and I this was an emotional roller coaster. But, Kim was always there to keep our heads up and help us work through each issue and to keep us on a plan to reach our goals. We have since sold our home in December and are currently living temporarily in an apartment until spring when we will go find our new home. We are very excited to continue to work with Kim to find our new home. These days it's almost impossible to find someone in sales like Kim. Someone who will take the time to help you understand everything that's going on. To be honest and ethical and actually care about their client instead of just making the sale. In the short time we have known her, she feels like one of the family. If you are looking for a real estate agent who will help you sell or buy. I definitely suggest you reach out to Kim Shepard. Selling or buying a home can be stressful, but having someone like her to guide your journey where you actually know and understand what's going on, is definitely a helpful thing.