This is now the second time that I have used Joyce as an agent, and it was even better the second time!!! She picked up every phone call and answered every text I sent... even when I was just trying to mess with her. Love working with her. Trust her like no other. As happy as I am that my deals went through, almost sad that I will not have as many reasons to bug her now!
Joyce is very thorough, knowledgeable and professional. She stays on top of everything and makes the selling experience so easy. I called her not knowing where to begin and she took things into her hands and I didn’t have to worry about anything. I 150% recommend Joyce!
Joyce seems like a decent enough person as she did help me out personally, and for that I was grateful. But having her as a real estate agent was a very frustrating experience. She told me she would be acting as a dual agent at the very beginning of our agreement to work together. However, it was clear who was more valuable to her as she did not advocate for me when the buyer demanded changing the locks on my house the day of the sale while I still had ownership. She instead called to "tell" me that the buyer was going to come that morning before closing to change them, so everything needed to be out of the house by then. I had to advocate for myself because it didn't seem like she cared about the legal risks to me. She also didn't tell me this until the day before closing, and she didn't tell me when the closing date was until two days prior. It was her assistant that informed me a month in advance, which seemed to come as a shock to Joyce. I also had to call my mortgage company to get on them about putting the halt on the foreclosure process since I was in a short sale, something that Joyce was supposed to do. First she said she'd spoken with them and that they put it on hold. Then, like a week or two later, she calls me with a defeatist attitude saying that it wasn't on hold, and the mortgage company was giving her a hard time. After I was the one who actually got results, she had the nerve to call me back to tell me that she got them to halt the foreclosure, and then tried to advise me on how to get results saying something along the lines of I can't talk to them all crazy with an attitude, I have to stroke their egos. She asked for a positive review, but I'm not a liar. Poor communication, lack of concern for my legal safety, the "butt-kiss" way of getting things done and money over ethics behavior are not positives to me. When I am ready to buy my next house, it won't be with Joyce or KW. I don't trust y'all.
Ms Joyce felt like more than just a realtor. She immediately felt like family. She takes her time with showings and is passionate about making sure her clients are 100% happy. She doesn’t mind going the extra mile for her clients.
Joyce's expertise in our area was evident at our first meeting. She detailed the entire process, including market trends and made us feel comfortable in her ability. She took the time to understand our preferences. Our house sold quickly and she was with us each step of the way through inspections, appraisal and closing. My husband and I wouldn't hesitate to recommend Joyce.
Excellent communication skills, extremely knowledgeable about the area and very professional with a good heart ♥️ I would definitely recommend Joyce Guidroz to anyone buying/selling real estate 🏡
We can’t thank Joyce enough for helping us find our perfect home! From the very beginning, she made the entire process feel effortless and exciting. Joyce took the time to truly understand what my fiancé and I were looking for, and she guided us every step of the way with so much patience, knowledge, and care. She was always available to answer questions, offer honest advice, and make sure we felt confident in every decision. Her professionalism and genuine warmth made all the difference — we always felt like we were in the best hands. Thanks to Joyce, we’re now homeowners of a place that feels exactly right for us. We’re so grateful for her dedication and couldn’t imagine going through this journey with anyone else. If you’re looking for an agent who truly cares and goes above and beyond, Joyce is the one!
Joyce is very knowledgeable and always reachable for any questions and concerns. I am a caregiver for my mother and live an hour away from the house we were selling. Joyce was a pleasure to work with and got the job done in a timely manner, without me having to travel back and forth. I am very happy with her service and recommend her highly.
Ms. Joyce is a great choice as your realtor. She is knowledgeable, kind, understanding, and professional. She guided us through this process, and made it simply and easy. I used her a few years ago to sell a home, and decided to call her when I was ready to buy. I will definitely use her again in the future, and I recommend you use her as well. Thanks Ms. Joyce for everything.
As you all know the real-estate market can be an unsettling experience. However, Mrs. Joyce helped us to understand the process from the very beginning. Both my husband and I told her what we were looking for in terms of location, style of home that fit our families need. She made herself available to show us homes when it was convenient for us even on weekends and late evening hours. She was also there to address any of our concerns and to share helpful knowledge. Overall we are still extremely over joyed with our new purchase and we can't thank Mrs. Joyce enough for making our home purchasing process a very memorable and joyous experience! I highly recommended, Mrs. Joyce to all my family and friends!!!!
Joyce was an absolute pleasure to work with. This was my first time buying any kind of property and she was very patient and informative with everything involved. Would definitely recommend to anyone looking for a new home.
Awesome communication, will be in great hands when buying a home with Joyce.
