Joy's profile

Joy's reviews

  5  
Joy has 59 reviewsacross 15 different locations, showing 12.
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Joy's qualities as told by our client reviews: friendly, patient, detail-oriented, supportive, clear communication, responsive, local expert.
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Seller review
Superb Realtor And A Splendid Human Being
about 5 years ago
Superb Realtor And A Splendid Human Being

Joy Murphy is a superb realtor and a splendid human being. I say this as someone who's job has moved him and his family 12 times in 38 years at the convenience of the government. Having bought and sold four houses along the way and worked through more than a few rentals I can say that Joy's eye for precisely what type of improvements need to be made and what can be left alone and still bring a good return were spot on. She was also ready to help out with those small details of things that get left behind when you leave a house in one area to go to another one two thousand miles away. This provided the extra push that put the house over the top on sales day in my opinion. Joy also kept us on top of all the offers that came in and enabled us to grasp the many differences as to why this one was better than that one even if they seemed very similar on the surface. In short, Joy Murphy is the best of the best in Lexington. John Trosper

Buyer review
Has Helped Me More Than I Can Ever Explain
almost 6 years ago
Has Helped Me More Than I Can Ever Explain

Joy is a wonderful woman, and has helped me more then I could ever explain. I was in the market to buy my first home, and had no knowledge of what to look for, or what was all involved. Joy explained everything to me and made it very easy to understand. She knew exactly what I was looking for in a home, and we looked at several before we found the right one. Once we found the home I wanted to purchase, she made it very easy to get all the paperwork, settled in a timely manner. Even when I was out of the state, Joy was willing to go through the home and video chat with me for the final walk through, to ensure the home was clean and all deficiencies were corrected. After everything is said and done, Joy has maintained contact with me, like she has throughout the entire process, and gone above and beyond what I ever expected from a realtor. I would recommend Joy to anyone and everyone with out hesitation. Fantastic woman to work with, and a great person ove rall

Buyer review
Found A Perfect Home For Us
almost 6 years ago
Found A Perfect Home For Us

Blessed to find Joy for our realtor who knew our needs and was on call 24/7. She found a perfect home for us against all odds at a terrible time. Very thankful for Joy and felt we made a new friend in a new city.

Buyer review
Joy was INCREDIBLE
about 7 years ago
Joy was INCREDIBLE

Joy was INCREDIBLE. She was patient with us as we saw several houses, taking time to learn and note what we loved and didn't love about each property. Each new place she took us to see was refined more based on our prior feedback, and we actually ended up offering on a few properties. Working with Joy was a breeze, and although she is super sweet to her clients, she is a bulldog in terms of negotiations and getting what you need from your buying experience. One of the better people I've had the pleasure of meeting and working with, can't recommend highly enough!

Buyer review
"Joy Murphy was absolutely wonderful to work with! She was tireless and SO responsive! We bought a h
over 8 years ago
"Joy Murphy was absolutely wonderful to work with! She was tireless and SO responsive! We bought a h

"Joy Murphy was absolutely wonderful to work with! She was tireless and SO responsive! We bought a house while living in another city which created a lot of work for her, but Joy was totally on top of everything for us. When we wanted to take another "look" at something in the house, she drove over and used FaceTime to show us a particular detail we couldn't remember. When we needed to pick out a carpet for the yet-to-be-finished basement, she FedExed us samples! Several times I was worried about whether or not I should ask for something from the seller and Joy said: don't worry - I will ask! I work for you! She put me/us totally at ease, handling all the challenging parts of buying a new home in a new city. This is our fourth home purchase over the past 20 years, and - by far - our best experience. I cannot say enough good things about Joy."

Buyer review
"Joy Murphy provided superb, professional and caring support throughout the home purchasing process
almost 9 years ago
"Joy Murphy provided superb, professional and caring support throughout the home purchasing process

"Joy Murphy provided superb, professional and caring support throughout the home purchasing process. Her timely response to questions and concerns was second to none. Aside from being a true, highly knowledgeable, professional, Joy fully understood the personal, caring approach that the customer needs. As a perception, Joy portrayed herself as a person that focused on providing a Premier Customer Experience. She was engaged in addressing both the professional and Personal needs ... before, during, and after the home purchasing process. Her sole focus on the customer, ensured timely responses / updates were provided. And, obviously, during the professional aspect, she was always there and supportive during the Financial process. Joy is a true professional who strives in providing the best in Customer service."

Buyer review
"Joy went out of her way to make my first house buying experience a great one
almost 9 years ago
"Joy went out of her way to make my first house buying experience a great one

"Joy went out of her way to make my first house buying experience a great one. She went out of her way to work around my work schedule for the earnest money deposit exchange, all of our home viewings, and the closing of the house. I threw her for a little bit of a loop looking in an area she wasn't too familiar with, but she quickly became an expert in the area and found the perfect home. Joy was one of the most polite, courteous, friendly, and overall pleasant people I've ever had the pleasure of working with. She understood it was my first time buying a home, and took it slow with me, teaching me the proscess, making sure I understood exactly what we were doing, what I was signing and agreeing to. She never mislead me, or made things too complicated. I thoroughly enjoyed working with Joy. I went into this process a little nervous, not knowing what to expect as it was my first home. Joy lead me through it the entire way. She made the process painless, and thoroughly enjoyable. I don't know what I would have done without her. If every client receives the same treatment I was given, I don't know why anyone would ever use another realtor."

Buyer review
So Responsive
about 9 years ago
So Responsive

Joy Murphy was absolutely wonderful to work with! She was tireless and SO responsive! We bought a house while living in another city which created a lot of work for her, but Joy was totally on top of everything for us. When we wanted to take another "look" at something in the house, she drove over and used FaceTime to show us a particular detail we couldn't remember. When we needed to pick out a carpet for the yet-to-be-finished basement, she FedExed us samples! Several times I was worried about whether or not I should ask for something from the seller and Joy said: don't worry - I will ask! I work for you! She put me/us totally at ease, handling all the challenging parts of buying a new home in a new city. This is our fourth home purchase over the past 20 years, and - by far - our best experience. I cannot say enough good things about Joy.

Buyer review
Joy is flat out one of the BEST real estate agents probably within the US
about 9 years ago
Joy is flat out one of the BEST real estate agents probably within the US

Joy is flat out one of the BEST real estate agents probably within the US. Relentless, tenacious, intelligent, and full of positive energy. She is always available and certainly a proactive problem solver. Fearless in negotiations but always with a touch of class. We wish we could use her to sell our home in Ohio! Will NEVER use anyone else nor will we ever recommend anyone else. Will never recommend anyone else and will use again if we need to sell/buy.

Buyer review
Joy Murphy provided superb, professional and caring support throughout the home purchasing process
about 9 years ago
Joy Murphy provided superb, professional and caring support throughout the home purchasing process

Joy Murphy provided superb, professional and caring support throughout the home purchasing process. Her timely response to questions and concerns was second to none. Aside from being a true, highly knowledgeable, professional, Joy fully understood the personal, caring approach that the customer needs. As a perception, Joy portrayed herself as a person that focused on providing a Premier Customer Experience. She was engaged in addressing both the professional and Personal needs ... before, during, and after the home purchasing process. Her sole focus on the customer, ensured timely responses / updates were provided. And, obviously, during the professional aspect, she was always there and supportive during the Financial process. Joy is a true professional who strives in providing the best in Customer service.

Buyer review
"Joy was very helpful and kind to us
over 10 years ago
"Joy was very helpful and kind to us

"Joy was very helpful and kind to us. We were very pleased with her. We also worked with Cynthia and she too was very kind and helpful! They make a great team!! We could not have been more pleased when we were searching for a home in Lexington. Joy and Cynthia were really knowledgeable about homes for sale and were very patient with us as we tried to make up our minds. Great team!!! We would highly recommend them if you are searching for a home or property."

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