Joy was INCREDIBLE. She was patient with us as we saw several houses, taking time to learn and note what we loved and didn't love about each property. Each new place she took us to see was refined more based on our prior feedback, and we actually ended up offering on a few properties. Working with Joy was a breeze, and although she is super sweet to her clients, she is a bulldog in terms of negotiations and getting what you need from your buying experience. One of the better people I've had the pleasure of meeting and working with, can't recommend highly enough!

"Joy Murphy was absolutely wonderful to work with! She was tireless and SO responsive! We bought a house while living in another city which created a lot of work for her, but Joy was totally on top of everything for us. When we wanted to take another "look" at something in the house, she drove over and used FaceTime to show us a particular detail we couldn't remember. When we needed to pick out a carpet for the yet-to-be-finished basement, she FedExed us samples! Several times I was worried about whether or not I should ask for something from the seller and Joy said: don't worry - I will ask! I work for you! She put me/us totally at ease, handling all the challenging parts of buying a new home in a new city. This is our fourth home purchase over the past 20 years, and - by far - our best experience. I cannot say enough good things about Joy."

"Joy Murphy provided superb, professional and caring support throughout the home purchasing process. Her timely response to questions and concerns was second to none. Aside from being a true, highly knowledgeable, professional, Joy fully understood the personal, caring approach that the customer needs. As a perception, Joy portrayed herself as a person that focused on providing a Premier Customer Experience. She was engaged in addressing both the professional and Personal needs ... before, during, and after the home purchasing process. Her sole focus on the customer, ensured timely responses / updates were provided. And, obviously, during the professional aspect, she was always there and supportive during the Financial process. Joy is a true professional who strives in providing the best in Customer service."

"Joy went out of her way to make my first house buying experience a great one. She went out of her way to work around my work schedule for the earnest money deposit exchange, all of our home viewings, and the closing of the house. I threw her for a little bit of a loop looking in an area she wasn't too familiar with, but she quickly became an expert in the area and found the perfect home. Joy was one of the most polite, courteous, friendly, and overall pleasant people I've ever had the pleasure of working with. She understood it was my first time buying a home, and took it slow with me, teaching me the proscess, making sure I understood exactly what we were doing, what I was signing and agreeing to. She never mislead me, or made things too complicated. I thoroughly enjoyed working with Joy. I went into this process a little nervous, not knowing what to expect as it was my first home. Joy lead me through it the entire way. She made the process painless, and thoroughly enjoyable. I don't know what I would have done without her. If every client receives the same treatment I was given, I don't know why anyone would ever use another realtor."

Joy Murphy provided superb, professional and caring support throughout the home purchasing process. Her timely response to questions and concerns was second to none. Aside from being a true, highly knowledgeable, professional, Joy fully understood the personal, caring approach that the customer needs. As a perception, Joy portrayed herself as a person that focused on providing a Premier Customer Experience. She was engaged in addressing both the professional and Personal needs ... before, during, and after the home purchasing process. Her sole focus on the customer, ensured timely responses / updates were provided. And, obviously, during the professional aspect, she was always there and supportive during the Financial process. Joy is a true professional who strives in providing the best in Customer service.

Joy Murphy was absolutely wonderful to work with! She was tireless and SO responsive! We bought a house while living in another city which created a lot of work for her, but Joy was totally on top of everything for us. When we wanted to take another "look" at something in the house, she drove over and used FaceTime to show us a particular detail we couldn't remember. When we needed to pick out a carpet for the yet-to-be-finished basement, she FedExed us samples! Several times I was worried about whether or not I should ask for something from the seller and Joy said: don't worry - I will ask! I work for you! She put me/us totally at ease, handling all the challenging parts of buying a new home in a new city. This is our fourth home purchase over the past 20 years, and - by far - our best experience. I cannot say enough good things about Joy.

Joy is flat out one of the BEST real estate agents probably within the US. Relentless, tenacious, intelligent, and full of positive energy. She is always available and certainly a proactive problem solver. Fearless in negotiations but always with a touch of class. We wish we could use her to sell our home in Ohio! Will NEVER use anyone else nor will we ever recommend anyone else. Will never recommend anyone else and will use again if we need to sell/buy.

"Joy was very helpful and kind to us. We were very pleased with her. We also worked with Cynthia and she too was very kind and helpful! They make a great team!! We could not have been more pleased when we were searching for a home in Lexington. Joy and Cynthia were really knowledgeable about homes for sale and were very patient with us as we tried to make up our minds. Great team!!! We would highly recommend them if you are searching for a home or property."