Joan is the most knowledgeable, experienced and professional realtor I have ever had the privilege of working with. She was way out in front of all issues.
Joan was very professional and helpful when we bought our last house so we decided to have her help us with this latest purchase. She is very dependable and knowledgeable about the area we were interested in. Joan's assistant Rondi was great! We loved working with her. She always responded quickly to our requests and gave us lots of attention.
Joan is top in her field. I always feel she has my best interests. She is very knowledgeable and is always thinking ahead.
We came to meet Joan at one of her multiple open houses she was hosting with her staff. It was impressive to us how professionally staged and run everything was at these open houses. We also had a very good conversation with Joan and this made Debbie and I very comfortable with her open and honest personality. There was great - no pressure follow up to that week end meeting and it happened from there. This is who we wanted to sell our home. Joan had a plan she shared with us from the point we signed the listing. Was how she communicated with other agents and firms that likely made this home easy to view and understand the value. Use of multi media and never delaying a minute to pick up a phone and talk to another agent or even with us. We received updates by e-mail on showings and follow up notes from the other agent that we could see what was good and bad with a showing. If agent didn't do a write up Joan and her staff would track it down. We were always in the know. We took a vacation and felt totally comfortable leaving our home in her care. Joan had coached her team so they knew the RE/MAX goal. They approached our questions and needs like we were the only client they had. This is another reason why she is so successful with what she does. We were so happy with the performance and eye to detail we knew we wanted Joan and her team to be helping us purchase a new home too.
Our choice to reach out to Joan and her team was a no brainer. Our journey started with her at least 4 years prior to our actual purchase. She was committed to us the entire time always treating us with respect while guiding and preparing us for the best experience on our first home purchase. Joan was objective with her information while always presenting other options without pressuring us. She respectfully provided feedback and demonstrated her expertise as she guided us through decisions in order to ensure we were completely satisfied with our final selection of a home. She demonstrated poise and confidence especially when we were exhausted with our search. Joan's partnerships with inspectors and lenders is unparalleled and made our experience seamless and without drama at closing. She was accessible and answered all of our questions and reassured us through our concerns with expert explanation. Joan and her team are not selling homes . . . . they are creating memories and lifelong relationships.
Joan was the ultimate professional in our transactions. We could not have asked for a better person to represent us with the utmost knowledge and experience. We would and have, highly recommended Joan to other sellers that we know. Joan was awesome in handling our buyers and their agent. They were strange in their requests and she handled them in a very professional manner. Rondi, Joan assistant, is the best! She was always there for any questions that we may have had. Always cheerful and knowledgeable. If she didn't know, she quickly found out and got right back to us. Couldn't ask for anything more! She and Joan ROCK!
We had a great experience working with Joan. She worked with us as we built a new home with Lennar. She advocated for us and walked us through each step of the process. When the time came, she listed our current home for sale and had multiple offers within 5 days. Her industry knowledge and attention to every detail made our transition easy and pleasant. We plan on working with Joan for all of our real estate transactions in the future.
Okay, one more favor? We first met Joan in 2008 when we were transferring to Colorado from North Carolina. Without knowing anyone in Castle Rock, I called Joan when I saw the support she gives to various charities, and our local schools where my wife had gotten a job. We were very blessed to come across Joan. We had some pretty tough requirements (4 boys, and my father who was handicapped), added to the fact it was a long distance move with a lot of stress because my mother was very ill. Joan went above and beyond to assist us, to the point where she was continuing to look for properties for us when I had to travel back to NC multiple times. After picking a house that was in a multiple offer situation, she figured out the listing agent had misread our offer when we were told we did not get it, and made sure to take care of us through the whole process. We have since moved a few times (a long story), but have always and will always work with Joan. You wont find any agent that is more caring and concerned about the welfare of HER clients You are treated like family. Gary and Susan Meyer
Joan is a very professional and caring agent. She goes above and beyond for all of her clients. We were very satisfied with her services and will use her for all are real estate. If you need somebody who genuinely cares and can get the job done we recommend Joan Pratt.
Joan was knowledgeable, professional, feisty, and fun. Exactly what a consumer wants in an agent. She got us into the house we truly wanted in a very difficult market for buyers. She even helped negotiate some difficult items, and was willing to make personal sacrifices for her clients. Wonderful experience.
Working with Joan and her team made selling our house easy! From well before we listed our house with Joan she gave us great information about what we should do to the property to make it desirable to local buyers. We made some updates to the house, used the services of a stager that she provided, and got the house on the market. Within a short time we had a very reasonable offer. Joan helped to negotiate a great deal and then her team really kicked in. They managed all aspects of the inspection resolution and truly made the entire process easy for us. They went above and beyond the service we have ever gotten from any other real estate agent we have used. We would happily use Joan again for any of our real estate transactions!
Joan is a fantastic realtor. Joan sold our home day one. Joan is patient, knowledgeable, and an excellent negotiator. Joan exudes confidence in a very down to earth way. We have the utmost respect and trust for her capabilities and her approach helped us know that we had the best representation possible. Joan also has excellent referrals at the ready for any help you may need preparing your home for a sale, or for purchasing a new home. Joan makes selling a home simple - and actually kind of fun. She takes the stress out all while setting you up for a great business outcome.
