Jena Congdon

Jena replied to texts, emails and calls quickly. She was very professional and pleasant to communicate with.

We have known Jena and Richard for many years. In 1993, their knowledge and expertise helped us move into our recent home after the challenges post-Hurricane Andrew. So, of course, we wanted that same attention to detail when we recently made the move from that home to our new home outside of Miami! Jena and Richard work smoothly together as a team. They explained each step before we began the process, and kept us up-to-date often. Whenever we reached out, their response was prompt and knowledgeable. No question went unanswered and sometimes were answered more than once. We had a difficult first contract with many challenges. They kept our interests at the forefront of the negotiations. They consistently dealt with the other agent/buyers in a timely, ethical and professional manner. and we were appraised of each step almost daily. When that contract didn't work out, they already had other showings and an Open House scheduled. The second contract went beautifully. The timing, negotiations, inspection and closing were as smooth as glass as they led us through the process. We would highly recommend Jena and Richard to anyone buying or selling a home. Their service and expertise are exceptional!

Jena Congdon, and her team, was a pleasure to work with from the first time we met to the moment we closed on the sale. From the beginning she provided advice on how to prepare the home for sale, as well as well-researched market data upon which to base a reasonable asking price. Her team also prepared a spreadsheet with estimated seller costs so we could understand what the cash out amount would be given different price points. Jena hosted multiple open houses the first weekend the home was listed. We were fortunate to entertain eight offers within a week of listing. She walked us through the pros and cons of each offer and conducted extensive research on each of the buyers and their financing strategy. This allowed us to select the offer with the best chance of a timely and successful closing. We were under contract soon after. Jena then coordinated all of the post-contract activities. She personally attended the house inspection, and follow-up visits by the buyer. Jena continued to provide sage advice throughout the final negotiation process and represented our interests with the buyer. Closing was easy and successful thanks to her hard work. I highly recommend Jena Congdon and her team for any and all real estate transactions!

Working with Jena was truly an amazing experience from start to finish. I feared that selling the home I grew up in would be stressful, but Jena made the entire process feel smooth, organized, and manageable every step of the way. Jena was professional, knowledgeable, and genuinely caring throughout the entire experience. She was always available to answer questions, explain details, and make sure we felt confident in every decision we made. She went above and beyond to ensure everything stayed on track and truly had our best interests at heart. Thanks to her dedication and support, what could have been an overwhelming experience turned into a smooth and stress-free process. I would highly recommend Jena to anyone looking for a trustworthy, knowledgeable, and dedicated real estate agent. We are incredibly grateful for her hard work, guidance, and support.

Jena and her team are exceptional. They worked tiredlessly for months to sell my apartment, which was filled with liens and had many challenges. Despite the difficulties, they stayed on top of every detail, often working on weekends to move things forward. Their honesty, professionalism, and dedication made all the difference. I am incredibly grateful to have met them and highly recommend their services. They are truly the best team I’ve ever worked with in real estate.

We used Jena in 2020 to find our home and had such a great experience that we reached out to her last month to sell our home. She did an excellent job and we received multiple offers above asking. We highly recommend her to anyone looking to buy or sell in Coral Gables.