Jena's profile

Jena's reviews

  5  
Jena has 19 reviewsacross 13 different locations, showing 12.
12 months ago
Exceptional Realtor who goes above and beyond

Jena and her team are exceptional. They worked tiredlessly for months to sell my apartment, which was filled with liens and had many challenges. Despite the difficulties, they stayed on top of every detail, often working on weekends to move things forward. Their honesty, professionalism, and dedication made all the difference. I am incredibly grateful to have met them and highly recommend their services. They are truly the best team I’ve ever worked with in real estate.

over 1 year ago
Fast, above asking sale

We used Jena in 2020 to find our home and had such a great experience that we reached out to her last month to sell our home. She did an excellent job and we received multiple offers above asking. We highly recommend her to anyone looking to buy or sell in Coral Gables.

over 1 year ago
Jena Congdon Realtor

I can not speak highly enough about our realtor, Jena Congdon. She was absolutely amazing and informative. She walked us through the process and reviewed all the documentation. She made our experience perfect. I would definitely use her again in the future!

almost 2 years ago
Jena is fantastic!

Jena has many years of experience and knowledge in the real estate industry. She has lots of patience and understanding when you are a first time buyer. She was there when you need her by phone or by email. She works very hard to make sure everything is in order and the closing goes smoothly. Thank you for an amazing journey !

about 2 years ago
I wish I could give 10 stars!

I cannot possibly say enough good things about Jena and the team. We are an active duty military family, and were undertaking a move across the world to a location we had never been before, Homestead Florida in Miami-Dade County. First, Jena replied to my initial email seeking her help and expertise within 24 hours. That screamed professionalism to me because I had received zero replies from any other realtors in the area. I had reached out to 2 others before finally finding the Own Miami Team webpage and Jena specifically. Second, she wasted no time in asking questions to figure out exactly what we were looking for, and what would be most important to us in our new home. Third, she provided expert advice on the best locations to meet our criteria. She was super kind about it all and helped us feel as if each of our questions and concerns were heard and answered. When we finally arrived in Miami, she set it up so we could hit the ground running to find our new home as quickly as possible. She, Richard, and the entire team were nothing short of a blessing during our search, as it was not an easy task to find the home that fit us and our military circumstances during this particular move. We thought finding the home would be the hard part, but in fact getting from finding it to closing on it proved much more difficult. Through every hurdle Jena was on top of it. We were never left in the dark about anything that was going on, and she always played with her A plus game. She never let us feel as if we were alone in the process, and that means a lot when moving into a place unknown from across the world. We have come to think of her and her husband as part of our new Florida family, and would recommend her to anyone and everyone ten times over. Especially to other military families in similar situations. You cannot go wrong here.

over 2 years ago
100%. Best Realtor hands down.

Jena and her team at own Miami are top notch Years of experience in realestate, knows the market and what the market can handle. She goes the extra mile x 2 in making sure your sale goes as smoothly as possible as well as taking the time to educate the seller (me) in what to expect along the way. I wasn’t going to use a realtor and do buy owner. I count my blessings that I did not do that. Thank you Jena, Richard and the whole team.

over 2 years ago
Top Notch Realtor

Jena Congdon has years of experience in selling homes. She has sold 2 of my past homes and my parent's home as well. She is always professional and she is extremely knowledgeable in all areas of buying and selling. She is meticulous in her research and her many years in the business allows her to anticipate various circumstances in the process of selling houses. She is trustworthy, honest, and reliable.

over 3 years ago
Fantastic Agent

Jena was my agent for both selling and buying houses, both transactions went very smoothly. Any questions or issues I had were addressed promptly and explained thoroughly. Jena was very easy to deal with and was always looking out for my best interests in both transactions. I highly recommend her and her team, everyone was terrific. I will not hesitate to work with her again.

over 3 years ago
Knowledgeable and Professional

Jena is a knowledgeable, professional, and effective agent. Very timely in responses to questions and concerns. She works diligently to mitigate problems and provide a smooth experience.

about 4 years ago
Excellence

Jena Congdon and her team give you 100% effort and great knowledge of the market. She understands both sides of real estate market, selling and buying and helps you through the process. I’m a repeat client and am thankful for her assistance.

almost 5 years ago
Jena is a top-notch real estate agent.

As a first time house seller, Jena throughly explained the sales process and helped us prepare for the sale. She offered advice and recommendations on what we could do but ultimately let us make the decision. Jena was very proactive and kept us informed so that we would be prepared for a smooth sale. She kept us moving to achieve the target closing date. It was an incredible experience. If I had another house or two to sale I would definitely hire Jena.

about 5 years ago
Awesome realtor — would turn to again, anytime

Jena is a wonderful, skilled realtor. Her knowledge of Miami helped me find and buy a home that was perfect for me, and helped me sell it again years later. She applies her savvy and her experience on your behalf; I never hesitated to follow her advice, and always felt the advice came from her skillfulness and deep understanding of the Miami realty market. My only disappointment in leaving the state is not getting to work with her again on my next house purchase!

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