We have known Jena and Richard for many years. In 1993, their knowledge and expertise helped us move into our recent home after the challenges post-Hurricane Andrew. So, of course, we wanted that same attention to detail when we recently made the move from that home to our new home outside of Miami! Jena and Richard work smoothly together as a team. They explained each step before we began the process, and kept us up-to-date often. Whenever we reached out, their response was prompt and knowledgeable. No question went unanswered and sometimes were answered more than once. We had a difficult first contract with many challenges. They kept our interests at the forefront of the negotiations. They consistently dealt with the other agent/buyers in a timely, ethical and professional manner. and we were appraised of each step almost daily. When that contract didn't work out, they already had other showings and an Open House scheduled. The second contract went beautifully. The timing, negotiations, inspection and closing were as smooth as glass as they led us through the process. We would highly recommend Jena and Richard to anyone buying or selling a home. Their service and expertise are exceptional!

Jena Congdon, and her team, was a pleasure to work with from the first time we met to the moment we closed on the sale. From the beginning she provided advice on how to prepare the home for sale, as well as well-researched market data upon which to base a reasonable asking price. Her team also prepared a spreadsheet with estimated seller costs so we could understand what the cash out amount would be given different price points. Jena hosted multiple open houses the first weekend the home was listed. We were fortunate to entertain eight offers within a week of listing. She walked us through the pros and cons of each offer and conducted extensive research on each of the buyers and their financing strategy. This allowed us to select the offer with the best chance of a timely and successful closing. We were under contract soon after. Jena then coordinated all of the post-contract activities. She personally attended the house inspection, and follow-up visits by the buyer. Jena continued to provide sage advice throughout the final negotiation process and represented our interests with the buyer. Closing was easy and successful thanks to her hard work. I highly recommend Jena Congdon and her team for any and all real estate transactions!

Working with Jena was truly an amazing experience from start to finish. I feared that selling the home I grew up in would be stressful, but Jena made the entire process feel smooth, organized, and manageable every step of the way. Jena was professional, knowledgeable, and genuinely caring throughout the entire experience. She was always available to answer questions, explain details, and make sure we felt confident in every decision we made. She went above and beyond to ensure everything stayed on track and truly had our best interests at heart. Thanks to her dedication and support, what could have been an overwhelming experience turned into a smooth and stress-free process. I would highly recommend Jena to anyone looking for a trustworthy, knowledgeable, and dedicated real estate agent. We are incredibly grateful for her hard work, guidance, and support.

Jena and her team are exceptional. They worked tiredlessly for months to sell my apartment, which was filled with liens and had many challenges. Despite the difficulties, they stayed on top of every detail, often working on weekends to move things forward. Their honesty, professionalism, and dedication made all the difference. I am incredibly grateful to have met them and highly recommend their services. They are truly the best team I’ve ever worked with in real estate.

We used Jena in 2020 to find our home and had such a great experience that we reached out to her last month to sell our home. She did an excellent job and we received multiple offers above asking. We highly recommend her to anyone looking to buy or sell in Coral Gables.

I can not speak highly enough about our realtor, Jena Congdon. She was absolutely amazing and informative. She walked us through the process and reviewed all the documentation. She made our experience perfect. I would definitely use her again in the future!

Jena has many years of experience and knowledge in the real estate industry. She has lots of patience and understanding when you are a first time buyer. She was there when you need her by phone or by email. She works very hard to make sure everything is in order and the closing goes smoothly. Thank you for an amazing journey !

I cannot possibly say enough good things about Jena and the team. We are an active duty military family, and were undertaking a move across the world to a location we had never been before, Homestead Florida in Miami-Dade County. First, Jena replied to my initial email seeking her help and expertise within 24 hours. That screamed professionalism to me because I had received zero replies from any other realtors in the area. I had reached out to 2 others before finally finding the Own Miami Team webpage and Jena specifically. Second, she wasted no time in asking questions to figure out exactly what we were looking for, and what would be most important to us in our new home. Third, she provided expert advice on the best locations to meet our criteria. She was super kind about it all and helped us feel as if each of our questions and concerns were heard and answered. When we finally arrived in Miami, she set it up so we could hit the ground running to find our new home as quickly as possible. She, Richard, and the entire team were nothing short of a blessing during our search, as it was not an easy task to find the home that fit us and our military circumstances during this particular move. We thought finding the home would be the hard part, but in fact getting from finding it to closing on it proved much more difficult. Through every hurdle Jena was on top of it. We were never left in the dark about anything that was going on, and she always played with her A plus game. She never let us feel as if we were alone in the process, and that means a lot when moving into a place unknown from across the world. We have come to think of her and her husband as part of our new Florida family, and would recommend her to anyone and everyone ten times over. Especially to other military families in similar situations. You cannot go wrong here.

Jena and her team at own Miami are top notch Years of experience in realestate, knows the market and what the market can handle. She goes the extra mile x 2 in making sure your sale goes as smoothly as possible as well as taking the time to educate the seller (me) in what to expect along the way. I wasn’t going to use a realtor and do buy owner. I count my blessings that I did not do that. Thank you Jena, Richard and the whole team.

Jena Congdon has years of experience in selling homes. She has sold 2 of my past homes and my parent's home as well. She is always professional and she is extremely knowledgeable in all areas of buying and selling. She is meticulous in her research and her many years in the business allows her to anticipate various circumstances in the process of selling houses. She is trustworthy, honest, and reliable.

Jena was my agent for both selling and buying houses, both transactions went very smoothly. Any questions or issues I had were addressed promptly and explained thoroughly. Jena was very easy to deal with and was always looking out for my best interests in both transactions. I highly recommend her and her team, everyone was terrific. I will not hesitate to work with her again.

Jena is a knowledgeable, professional, and effective agent. Very timely in responses to questions and concerns. She works diligently to mitigate problems and provide a smooth experience.