Jeanna Rimmer

Jeanna was clear and communicative from day one. She set realistic expectations for the timeline of the sale and even stepped in to handle things I couldn't once I was already off island. She did an amazing job from start to finish. 10/10 experience, I couldn't recommend her more!

Jeanna had kept me informed about the prospects of buying a home on the big island. She’s incredibly knowledgeable on lava zones and the impact on home insurance. The assistance she’s given at every step has been amazing. Whether it was to learn about our catchment system or general contractors to use, Jeanna had reliable people to share. Thought it took two years for me to move to Hawaii, Jeanna and I would find time to look at homes. Once my wife and I relocated, we had found and financed our home with in 6 weeks. Her team sets the bar. Thank you for everything.

Jeanna has been my Realtor on two real estate purchases and soon on the third. Also, she has found two beautiful properties for my family in addition to mine. In my past, I purchased homes in several States and a foreign Country and cannot be physically present to tour a home which can be stressful to rely on the opinions of others. Jeanna's knowledge of detail and descriptions with video of my properties made the decisions easy and in both cases purchased the homes without ever first setting foot on the properties prior to making an offer. For forty years, I made a promise to have my home on the Big Island, Jeanna was there to have my dreams become a reality.

helped me even after the deal was over dealt will all obstacles dealt with a non responsive agent on the weekends so it was a lengthy negotiation. Knows the area well does comps and guides you to properties you would consider

This review is long overdue: We had an excellent experience working with Jeanna Rimmer as our buying agent. Since we were purchasing from out of state, it was incredibly important to have someone who truly knew the area and local market, and Jeanna exceeded every expectation. Her expertise in the neighborhood, pricing, and market conditions gave us a lot of confidence throughout the process. Because we couldn’t be there in person, Jeanna took detailed videos of the homes and carefully walked us through every aspect of the properties, pointing out important details and answering all of our questions honestly and thoroughly. That level of communication and attention made a huge difference for us as remote buyers. She also had a strong network of trusted local service providers, which made inspections, repairs, and other logistics much easier to coordinate. On top of that, Jeanna did an outstanding job structuring the purchase contract to make sure important issues were addressed and we were protected throughout the transaction. Professional, knowledgeable, responsive, and highly experienced — we would absolutely recommend Jeanna to anyone looking to buy a home, especially out-of-state buyers who need an agent they can fully trust.

We highly recommend Jeanna Rimmer as a real estate agent. Our experience with her was entirely positive. From the outset, we knew that our renovated historic home was unique and would only appeal to a special buyer. Jeanna was proactive in her marketing strategy, holding tours for local agents and widely listing the property. After the house had been on the market for a couple of months, we relocated to the East Coast, leaving the listing in her capable hands. Each time she showed the property, she arrived early to make sure the house was in order, taking care of minor cleaning and freshening. Given the substantial time difference, communication with her was thorough and prompt. When we received a couple of dubious offers, Jeanna counseled us on their merits. She was patient with our concerns when the length of time on the market extended beyond a year. At the time we received a serious offer, she went beyond expectations to work with a challenging negotiating experience. As it happened, the closing process was more involved than we had anticipated, but Jeanna handled the situation with patience and good humor.