Janelle helped me find a condo. At the time, I was in the process of selling two homes in two different cities. I had brokers at large national and international firms listing them. Janelle outperformed them on every level. She is incredibly knowledgeable, tenuous , responsive, and supportive. I was most impressed with her ability to understand my needs and not waste my time on possibilities she knew I wouldn't want. But, she was willing to meet and show me whatever I wanted, even if it meant multiple trips to many condos. We looked at many units in different areas. She gave me straight information, honest input, and accurate opinions. She was more than willing to go the extra mile--repeat visits, always timely information, wealth of knowledge of various areas and developments, and always available to help with whatever I needed. She is the best realtor I've had. I can unequivocally recommend her--which I would not do unless it was totally warranted. I lost the key to my new condo on the day I was moving in. I had a load of things already at the condo, but I could not get in. When I told her this, she immediately dropped whatever she was doing, located an extra key at the sellers' agent, and went out of her way to go to his house, get the key and bring it to me.