Helena Ortiz

Helena Ortiz

Texas Real Estate License: 655530New Mexico Real Estate License: 20230593
  •   5   (70 reviews)

Helena's sales performance at a glance

See how Helena has performed in the last 12 months on RateMyAgent*

24
Reviews
2
Properties for sale
28
Sold properties
$341k
Average sale price
$10.6m
Total sales value

*Includes all properties sold (last 12 months) where the agent was a part of the transaction and published on ratemyagent.com. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

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  • priceExpertbadge
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  • top20badge

    Recognized for being in the Top 20% for customer satisfaction.

  • priceExpertbadge

    Consistently meets client expectations for property purchase price.

  • aotybadge

    Recognized for going above & beyond for their clients.

Helena's customer service award

See the RateMyAgent award Helena has won

  • County Top 5El Paso County

About Helena

Helena Ortiz is proud to live in the beautiful Sun City of El Paso, Texas. She is an avid learner and believes in academic excellence having received a Bachelor of Education Degree in 2007 from the prestigious University of Texas at El Paso. Fueled by a passion for community impact, she dedicated fourteen (14) years of her professional career to contributing her skills and devotion to service at the YWCA El Paso del Norte Region. In 2015, Helena embarked on a new chapter of her life, channeling her strong work ethic into the real estate industry by getting licensed in the State of Texas. She has pursued mastery in the field, equipping herself with the knowledge and expertise necessary to excel. To better serve her clients, Helena has expanded her licensure to the State of New Mexico in 2023, making it a significant milestone in her professional journey. Helena is passionate about giving back to the city she loves so much and is a founding member and volunteer of the Underserved Communities Foundation (UCF). She has served on the Nominating Committee and Fundraising Events Committee and is a Sustaining Donor of the Underserved Communities Foundation (UCF). Helena’s journey is a testament to a life enriched by education, unwavering commitment to her clients, the community and the pursuit of excellence in real estate. Through each chapter she has strived to make a lasting impact, embracing opportunities to learn, grow, and contribute to the world around her.

Helena's reviews

  5  
Helena has 70 reviewsacross 18 different locations, showing 6.
Review Helena
Helena's qualities as told by our client reviews: attentive, reliable, supportive, well-prepared, responsive, clear communication, local expert.
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Buyer review
Excelente servicio.
12 days ago
Excelente servicio.

Excelente servicio de Helena, la recomiendo ampliamente.

Buyer review
Helena entendió lo que queríamos y en una semana tuvimos la casa perfecta para nosotros!
23 days ago
Helena entendió lo que queríamos y en una semana tuvimos la casa perfecta para nosotros!

Tuvimos una excelente experiencia trabajando con nuestro Helena. Desde el primer momento, la comunicación fue efectiva, constante y siempre muy oportuna. Nos ayudó a entender el mercado y nos orientó para encontrar la ubicación ideal de acuerdo con nuestras necesidades. Durante todo el proceso nos brindó un gran apoyo, especialmente en la negociación del precio, y también nos ayudó a contactar y coordinar con contratistas confiables. Lo mejor de todo es que ¡encontramos nuestra casa en tan solo una semana! Estamos muy agradecidos por su profesionalismo, conocimiento, dedicación y apoyo durante todo el proceso. Sin duda, lo recomendamos ampliamente a cualquiera que esté buscando comprar una casa.

Buyer review
Amazing experience all around
2 months ago
Amazing experience all around

Helena made the process of buying a home so easy. From her communication to attention to detail. It was an amazing experience. Highly recommended!

Seller review
Simply the Best
3 months ago
Simply the Best

Helena created an amazing experience the entire time. Communication was incredible. There was never a second where I felt anxious or nervous during the process. Helena is simply the best at what she does!

Show all 70 reviews
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Helena's properties

Helena has 2 properties for sale and sold 28 properties in the last 12 months, showing 4, sorted by most recent activity

SoldSep 30, 2026
Price not available
137 Dawson Street
Santa Teresa NM 88008
5
5
Single-Family
Listing courtesy of Home Pros Real Estate Group and REALTY ONE GROUP MENDEZ BURK
SoldSep 18, 2026
Price not available
5817 Mira Serena Drive
El Paso TX 79912
3
3
Townhouse
Listing courtesy of TierraSouthwest RealEstate LLC and REALTY ONE GROUP MENDEZ BURK
Pending
$514,500
6569 Majestic Ridge Dr
El Paso TX 79912
4
3
Single-Family
Listing courtesy of REALTY ONE GROUP MENDEZ BURK
SoldSep 3, 2026
Price not available
7713 Oak Landing Drive
El Paso TX 79912
2
2
Single-Family
Listing courtesy of REALTY ONE GROUP MENDEZ BURK
Show all 30 properties

Helena's sold properties

Helena has sold 28 properties in the past 12 months, showing 4.

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Property imageAddressBedroomsBathroomsCarparksProperty TypeClosing PriceDate Sold
137 Dawson Street, Santa Teresa, NM, 88008
137 Dawson Street
Santa Teresa NM 88008
5
5
Single-FamilyUndisclosed PriceSep 30, 2026
5817 Mira Serena Drive, El Paso, TX, 79912
5817 Mira Serena Drive
El Paso TX 79912
3
3
TownhouseUndisclosed PriceSep 18, 2026
7713 Oak Landing Drive, El Paso, TX, 79912
7713 Oak Landing Drive
El Paso TX 79912
2
2
Single-FamilyUndisclosed PriceSep 3, 2026
477 Winter Spring Pl, El Paso, TX, 79928
477 Winter Spring Pl
El Paso TX 79928
3
2
Single-FamilyUndisclosed PriceAug 24, 2026

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