Helena Ortiz

Helena Ortiz

Texas Real Estate License: 655530New Mexico Real Estate License: 20230593
  •   5   (63 reviews)

Helena's sales performance at a glance

See how Helena has performed in the last 12 months on RateMyAgent*

23
Reviews
0
Properties for sale
26
Sold properties
$325k
Average sale price
$9.7m
Total sales value

*Includes all properties sold (last 12 months) where the agent was a part of the transaction and published on ratemyagent.com. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

  • top20badge
  • priceExpertbadge
  • aotybadge
  • top20badge

    Recognized for being in the Top 20% for customer satisfaction.

  • priceExpertbadge

    Consistently meets client expectations for property purchase price.

  • aotybadge

    Recognized for going above & beyond for their clients.

Helena's customer service award

See the RateMyAgent award Helena has won

  • County Top 5El Paso County

About Helena

Helena Ortiz is proud to live in the beautiful Sun City of El Paso, Texas. She is an avid learner and believes in academic excellence having received a Bachelor of Education Degree in 2007 from the prestigious University of Texas at El Paso. Fueled by a passion for community impact, she dedicated fourteen (14) years of her professional career to contributing her skills and devotion to service at the YWCA El Paso del Norte Region. In 2015, Helena embarked on a new chapter of her life, channeling her strong work ethic into the real estate industry by getting licensed in the State of Texas. She has pursued mastery in the field, equipping herself with the knowledge and expertise necessary to excel. To better serve her clients, Helena has expanded her licensure to the State of New Mexico in 2023, making it a significant milestone in her professional journey. Helena is passionate about giving back to the city she loves so much and is a founding member and volunteer of the Underserved Communities Foundation (UCF). She has served on the Nominating Committee and Fundraising Events Committee and is a Sustaining Donor of the Underserved Communities Foundation (UCF). Helena’s journey is a testament to a life enriched by education, unwavering commitment to her clients, the community and the pursuit of excellence in real estate. Through each chapter she has strived to make a lasting impact, embracing opportunities to learn, grow, and contribute to the world around her.

Helena's reviews

  5  
Helena has 63 reviewsacross 17 different locations, showing 6.
Review Helena
Helena's qualities as told by our client reviews: reliable, well-prepared, patient, responsive, supportive, clear communication, local expert.
Was this helpful?
Buyer review
Ten out of ten communication
5 days ago
Ten out of ten communication

I was told buying a house would be stressful, she made this seem easy. Stay on top of things and would communicate constantly. The entire process moved fast. Very happy with all of her help, and will definitely recommend her to all of my friends and family.

Buyer review
Helena went above and beyond.
12 days ago
Helena went above and beyond.

Helena is kind and Really helped me find a house that truly felt like home. She went above and beyond. She stayed with me throughout the whole process. We have been looking for a house for about a year and I’m glad that we finally found one.

Buyer review
Excellent Experience
about 1 month ago
Excellent Experience

Amazing experience from start to finish! Ms Helena was professional, responsive, and truly had my best interests at heart. Helena made the entire process smooth and stress-free. I highly recommend them to anyone looking to buy or sell!

Buyer review
Amazing experience from beginning to end
about 2 months ago
Amazing experience from beginning to end

We are so thankful we found Helena! She guided us through the entire home buying process from start to finish, and made the entire experience pain free. She is kind, patient, knowledgeable, and most importantly advocated for us every step of the way. I don't think we would have been able to buy our home, or get such a good deal on it, if it hadn't been for her. We highly recommend her as an agent. If we were to ever look for a home again in the future she would be the first person we call!

Buyer review
Great communication, efficient, and knowledgeable
2 months ago
Great communication, efficient, and knowledgeable

Throughout the whole process, Helena was very attentive to our search and scheduling of homes to visit. When we found the right home, she made the process very easy to follow and solved every issue that came up quickly.

Buyer review
Shopping Like a friend
2 months ago
Shopping Like a friend

Super responsive, felt like casually talking to a friend and deciding my home shopping. Had our back negotiating every angle. Maintained a great communication informing us of every detail and responses from other parties.

Show all 63 reviews
map

Helena's properties

Helena has sold 26 properties in the last 12 months, showing 4, sorted by most recent activity

SoldMay 6, 2026
Price not available
3208 Tularosa Ave
El Paso TX 79903
2
1
Single-Family
Listing courtesy of Golden Real Estate and REALTY ONE GROUP MENDEZ BURK
SoldMay 1, 2026
Price not available
1376 Adabel Dr
El Paso TX 79936
3
2
Single-Family
Listing courtesy of Keller Williams - El Paso and REALTY ONE GROUP MENDEZ BURK
SoldApr 6, 2026
Price not available
5997 Ruidoso Downs Street
El Paso TX 79932
4
3
Single-Family
Listing courtesy of Brokers Inc Real Estate Group and REALTY ONE GROUP MENDEZ BURK
SoldMar 30, 2026
Show all 26 properties

Helena's sold properties

Helena has sold 26 properties in the past 12 months, showing 4.

Enter your property details to filter

I'm selling a
bedroom
with
bathrooms in
Property imageAddressBedroomsBathroomsCarparksProperty TypeClosing PriceDate Sold
3208 Tularosa Ave, El Paso, TX, 79903
3208 Tularosa Ave
El Paso TX 79903
2
1
Single-FamilyUndisclosed PriceMay 6, 2026
1376 Adabel Dr, El Paso, TX, 79936
1376 Adabel Dr
El Paso TX 79936
3
2
Single-FamilyUndisclosed PriceMay 1, 2026
5997 Ruidoso Downs Street, El Paso, TX, 79932
5997 Ruidoso Downs Street
El Paso TX 79932
4
3
Single-FamilyUndisclosed PriceApr 6, 2026
305 East Rio Grande Avenue
El Paso TX 79902
OtherUndisclosed PriceMar 30, 2026

Browse nearby locations

SMS
© 2026 RateMyAgent