We're first-time buyers in the heated South Bay market. Our criteria were pretty specific, as we wanted to stay within the elementary school district where our son attended school, and half of the properties in that district were of a style we weren't interested in. We were afraid that we'd exasperate any Realtor who would work with us in our quest. Cindy was understanding, paid good attention to what we were interested in, and took note of the nuances we were seeking. We looked at several properties that were in the district to calibrate her, and us, on what we wanted. She was patient with us even when we found a property that, on paper, seemed to have everything we wanted, but just didn't quite have the spark we were looking for. Shortly thereafter, The One came along, and we finally put in our first offer. Cindy's knowledge of the neighborhood, of the listing agent's strategies, and her connection with an expedient lender all helped us put in a solid offer. This was a case of the home being listed on Friday, viewing on Saturday, offering on Monday, and countering against 4 others on Tuesday. We think without Cindy's guidance and experience, we would not have been accepted, but we managed to get the house that we feel thrilled to now own. She helped us navigate the whirlwind of forms, policies, and negotiations in a particularly expedited escrow, which was intimidating for us who had no experience with the process. In retrospect, we can see that there was a lot of legwork that Cindy did behind the scenes to ensure we had a smooth experience getting to closing. I admit that I previously had thought, "how hard is it for someone to show me a house I can find online?", but I know there is no way we could have navigated this process successfully in a cut-throat market with exhausting deadlines without someone with Cindy's expertise. She's determined, truly cares about her clients, and plays to win. We highly recommend having her on your team!
