Cyndi drove this sale all the way with a very difficult buyers agent and a challenging buyer. She was patient when it was called for and the gloves came off when appropriate. She definitely knows what’s she’s doing and knows how to close the deal.
Cyndi drove this sale all the way with a very difficult buyers agent and a challenging buyer. She was patient when it was called for and the gloves came off when appropriate. She definitely knows what’s she’s doing and knows how to close the deal.

As a real estate investor I have used Cyndi's services on Fourteen occasions. She never disappoints and is always thorough. She sold a house for me just this week and it went very smoothly considering the potential for issues a real estate transaction brings. Cyndi had given me a potential sale price a week or so before listing the property. As we closed in on the time to list the property she came back and said " We need to adjust the sale price" . I was expecting a price cut but was surprised when she wanted to raise the list price another $10,000. She asked if I had an issue with that. Of course I said no , I didnt have a problem with that. So we adjust the listing price accordingly. It sold during the first week for the new full list price.

I highly recommend Cyndi! We were looking to purchase our firsthome and from start to finish, she made the entire process smooth and stress-free. Her communication, expertise and genuine care made all the difference. Cyndi went above and beyond in every aspect. She was incredibly patient, always available to answer any questions (no matter how small), and consistently provided honest, knowledgeable guidance through our entire process.

We were out of town home buyers, and Cyndi went the extra mile for us. Super communicative, coordinated so many moving pieces during the home inspection process, and very focused on making sure that we found a property that worked well for our family. Highly recommend!!

Cyndi was very helpful and providing suggestions that made the process so easy. She was flexible when she needed to be and helped find solutions whenever we were faced with a snag. I am so grateful to have been able to work with Cyndi.

If anyone in the Richmond area is thinking about selling their home, I can’t recommend Cyndi Merritt highly enough. We just sold the home we lived in for 16 years, and Cyndi made the entire process remarkably smooth and stress-free. From the very beginning, she helped us focus on the things that actually matter when preparing a home for sale and kept us from wasting time or money on things that wouldn’t make a difference. Her knowledge of the market, straightforward advice, and calm confidence were invaluable. We trusted her completely, followed her guidance, and our home sold in one weekend. Beyond the results, what really stood out was her integrity and professionalism. Cyndi is honest, experienced, and truly someone you can trust to guide you through one of the biggest decisions you’ll make. She’s an absolute gem in today’s world. Honestly the kind of realtor that feels like a secret that shouldn’t be a secret.

Cyndi delivers. Prompt attention, excellent communication, competent in all aspects of the transaction. A trustworthy professional.

Cyndi is very professional, gets to know her client and makes a point to help with every part of the process to ensure the client has a smooth journey. I would highly recommend Cyndi.

Cyndi is extremely knowledgeable regarding the market which is very helpful with making an offer in the current environment. She's a straight shooter with giving advice or responding to questions and we trust her opinion. Cyndi is also extremely responsive to emails and texts and we always felt she worked 100% on our behalf. Highly recommend her to anyone looking for a dedicated hard working agent. This is our first purchase with Cyndi, but as stated in the headline she was also the listing agent for my moms home as well as our previous home. Very satisfied with both.

This was our second time using Cyndi as our agent and our first time on the sell side. Needless to say, it was nothing short of amazing. Cyndi negotiated on our behalf and was able to get house sold in this tough market. We highly recommend her to any client whether they are buying or selling.

Firstly, Cyndi is just an incredibly kind and thoughtful person we're so glad to know. But second, she is an amazing realtor that will go above and beyond for her clients. After we purchased our home, we ran into a few issues that were initially hidden from us by the seller. Once we told her about the everything, Cyndi was in constant contact with us to make sure things were being made right, and they were - all thanks to her hard work. Thank you Cyndi!

We enjoyed working with Cyndi in finding our new home. Cyndi is very professional and knowledgeable about real estate and construction. Her many years of experience is a definite asset. We always felt that she was looking out for our best interests throughout the process. Cyndi was wonderful about sending us weekly pictures of our home’s construction, since we were living out of state. And communication was top notch. We are happy to recommend Cyndi for any real estate needs.