Colleen's profile

Colleen's reviews

  5  
Colleen has 64 reviewsacross 10 different locations, showing 12.
Seller review
Seamless, hands-on help from my realtor.  Overall outstanding service!
about 1 month ago
Seamless, hands-on help from my realtor. Overall outstanding service!

Working with Colleen and Bruce was incredibly easy. They took care of organizing repairs and required work on the house, helped collecting my mail and even coordinated donation pick-ups for items I couldn’t keep by being at the house when I could not. Their communication was excellent and they made a stressful process feel manageable.

Seller review
Colleen's experience, guidance, assistance, and follow-through was above and beyond.
about 1 month ago
Colleen's experience, guidance, assistance, and follow-through was above and beyond.

Colleen and her team helped empty out the house and led the effort to restore the home to 'sales ready' shape. She provided essential guidance to me regarding all aspects of selling a property, including the effort required to prepare the home, pricing, my expectations, and the negotiations. She was always responsive and made sure I was aware of everything that was happening during the entire process. I could not have chosen a better realty team. They definitely earned every penny of their fees!

Buyer review
Knowledgeable about 55+ communities
about 2 months ago
Knowledgeable about 55+ communities

We talked with several other agents before we decided to go with Colleen and Bruce. They are very knowledgeable about 55+ communities, not just the Colony (where they live and most of their business is). They helped throughout the process and we found a home we love! They were willing to drive to Corona (from Murrieta) multiple times to show us the house and help us finalize the sale.

Seller review
Highly recommended
about 2 months ago
Highly recommended

I highly recommend Colleen and Bruce. They understand the real estate market and they surpassed my expectations.

Seller review
Everything went better than could have been hoped for
2 months ago
Everything went better than could have been hoped for

We first called two different brokers to interview. The other broker sent an associate realtor. Colleen & Bruce Ray both came to interview. We decided while they were there to contract with them. They not only were there whenever we needed to talk, but they proactively called us with regular updates. We listed our home and it sold in 8 days. As we readied our home to move, both Colleen & Bruce brought us boxes and helped with other tasks. They were truly a full service brokerage! Would highly recommend them to anyone considering selling or buying a home.

Buyer review
Excellent in all aspects of this transaction.
3 months ago
Excellent in all aspects of this transaction.

I use to be a licensed real estate broker. I am extremely critical when choosing someone to represent me. Colleen was Attentive to every detail of this transaction. Knew the present market, negotiated well and I was completely satisfied with all aspects of communication. Colleen answered within minutes to all my questions and needs. She is extremely detailed and doesn’t miss anything on the sales or purchase contracts. She is very knowledgeable. I was very impressed and would use her again. In addition, I will refer people to Colleen in the future.

Seller review
Very professional and friendly
4 months ago
Very professional and friendly

Great real estate agent Professional and in top on every step if the sale Good communications and very friendly I highly recommend

Buyer review
Knowledgeable, Caring, and With Us Every Step of the Way
4 months ago
Knowledgeable, Caring, and With Us Every Step of the Way

My husband and I recently moved across the country, and we couldn’t have asked for a better real estate agent than Colleen. From the very beginning, she was amazing—helpful, responsive, and incredibly supportive throughout the entire process. Buying a home from across the country can be stressful, but Colleen kept us informed and up to date every step of the way. She was extremely knowledgeable about the market and helped guide us through every decision with confidence and clarity. What truly stood out was how much she genuinely cared. While we were driving across the country during our move, she checked in with us to make sure we were doing okay. Even after escrow closed, she followed up to see how we were settling into our new home. That level of care and personal attention meant so much to us. We are incredibly grateful for all of Colleen’s help and highly recommend her to anyone looking to buy or sell a home. She truly goes above and beyond for her clients.

Seller review
Exceptional Service During a Major Life Transition
8 months ago
Exceptional Service During a Major Life Transition

I cannot recommend Colleen and Bruce Ray highly enough! After 30 years in my beloved home, the decision to sell was emotional and overwhelming. Colleen and Bruce made what could have been an incredibly stressful process remarkably smooth with her professional yet caring communication style that immediately put my fears at ease. What truly sets them apart is their genuine care for their clients. When I needed to take a three-week vacation to the U.K. during the selling process, they went far above and beyond. Colleen recommended a wonderful cat sitter for my two cats, personally coordinated with showing agents to ensure they kept doors closed so my cats wouldn't escape, and even drove to my house after showings to double-check everything was secure. This level of thoughtfulness and attention to detail is extraordinary. Before my vacation, Colleen and Bruce took the time to explain the entire selling process thoroughly, patiently showed me how to use DocuSign, and assured me they would be there every step of the way—and they absolutely were! To my surprise and delight, my home sold while I was overseas. Colleen and Bruce stayed in constant contact with me throughout, explaining the what and why behind every document that needed signing, making a complex process from thousands of miles away feel effortless. Colleen's professionalism, compassion, and dedication transformed a bittersweet goodbye to my home of three decades into a positive new beginning. If you're looking for a real estate agent who combines expertise with genuine heart, Colleen Ray is simply the best. I'm forever grateful for her outstanding service!

Seller review
Above and beyond Realtors
8 months ago
Above and beyond Realtors

After interviewing several realtors, we decided to hire Bruce and Colleen Ray — and it turned out to be a fantastic decision. They were extremely knowledgeable about the current market and trends, and came prepared with a list of trusted contacts for various tasks, including item disposal and other services. They even took the initiative to coordinate many of these efforts and meet with vendors personally. In short, Bruce and Colleen are outstanding realtors who went far beyond the typical duties of their profession, providing us with exceptional value and support.

Seller review
Perfect!  Every Step Of The Way
8 months ago
Perfect! Every Step Of The Way

I can't say enough good things about Colleen Ray. She is knowledgeable and always got back to me immediately with answers to questions - even the she was traveling in Europe. She not only helped with the sale of my home, but also with cleaning out and disposing of things. She was patient, kind and understanding when I was frustrated and stressed. Colleen is a 5+ star realtor.

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