As an out of state buyer I found Colleen and Bruce to be very knowledgeable with superior follow-up and attention to detail. They listened to my "must haves" and guided me to make the choice that was best for me. Their negotiation skills and professionalism are superior.
We had an amazing experience with Colleen and her team. They provided trust, market knowledge, referred credible vendors, and communication was unparalleled. Their calm, easy manner helped us get things done efficiently.
Colleen and Bruce Ray make a dynamic real estate team that we recommend with the highest of praise! My dad had been admiring the Ray Team's work as a fellow Colony community member for many years that when it came time to sell his home following my mother's passing, he knew he wanted Colleen and Bruce to list his home. They certainly lived up to his expectations with their regular communication, professionalism, marketing approach, helpful comparisons regarding recent sales, negotiation skills, honesty, and integrity. Colleen and Bruce went the extra mile to assist with whatever was needed during the final weeks when the home was in escrow, including dragging bulky pick up items to the curb prior to 6am to ensure a timely pick up! Should we need assistance with a future real estate transaction, we will be sure to call upon the Ray Team.
Bruce and Colleen Ray were extremely helpful as we had to sell Mom's house and move her to NorCal. They took care of every detail. Worked with us quickly and remotely to ensure we could get the best price for Mom. They were extremely responsive and went above and beyond; working with contractors, the HOA and always being available when we had questions. We had every confidence in them!
Colleen and Bruce work as a team for buying and selling in 55+ communities. They were easy to work with and since they were also the buyer's agent, sold my house quickly (despite an initial offer which backed out before the contract was signed). I would have liked more communication in the first few days/first few showings.
Over the top on all of the above! I have owned several homes and have never experienced a more professional agent in my life, She has gone over and above in every way!
Working with Colleen and Bruce was incredibly easy. They took care of organizing repairs and required work on the house, helped collecting my mail and even coordinated donation pick-ups for items I couldn’t keep by being at the house when I could not. Their communication was excellent and they made a stressful process feel manageable.
Colleen and her team helped empty out the house and led the effort to restore the home to 'sales ready' shape. She provided essential guidance to me regarding all aspects of selling a property, including the effort required to prepare the home, pricing, my expectations, and the negotiations. She was always responsive and made sure I was aware of everything that was happening during the entire process. I could not have chosen a better realty team. They definitely earned every penny of their fees!
We talked with several other agents before we decided to go with Colleen and Bruce. They are very knowledgeable about 55+ communities, not just the Colony (where they live and most of their business is). They helped throughout the process and we found a home we love! They were willing to drive to Corona (from Murrieta) multiple times to show us the house and help us finalize the sale.
I highly recommend Colleen and Bruce. They understand the real estate market and they surpassed my expectations.
We first called two different brokers to interview. The other broker sent an associate realtor. Colleen & Bruce Ray both came to interview. We decided while they were there to contract with them. They not only were there whenever we needed to talk, but they proactively called us with regular updates. We listed our home and it sold in 8 days. As we readied our home to move, both Colleen & Bruce brought us boxes and helped with other tasks. They were truly a full service brokerage! Would highly recommend them to anyone considering selling or buying a home.
I use to be a licensed real estate broker. I am extremely critical when choosing someone to represent me. Colleen was Attentive to every detail of this transaction. Knew the present market, negotiated well and I was completely satisfied with all aspects of communication. Colleen answered within minutes to all my questions and needs. She is extremely detailed and doesn’t miss anything on the sales or purchase contracts. She is very knowledgeable. I was very impressed and would use her again. In addition, I will refer people to Colleen in the future.
