Charles is an EXCELLENT agent! As a first time homebuyer, I was anxious about every decision I needed to make during the buying process. Most of all, I was nervous about choosing an agent I could count on. On a recommendation from my grandmother, Charles was my choice. He earned my trust and respect by helping me set realistic expectations and map out my options. He exhibited a mastery of real estate knowledge that made me feel more secure moving forward with each step. I had an infinite number of questions and concerns, but Charles had (or found) an answer/solution to each one. I think what sets Charles apart from other agents is his luxury grade client manners. I tried to connect with other agents before Charles, but they were dismissive of me or unresponsive. From the very beginning, Charles was very attentive. I was extremely stressed and cautious, but Charles made the process fun and lighthearted! It took a little over a year for me to finally make a decision on a home, but he maintained professionalism and never made me feel like I was wasting his time. By the time I closed on my house, I considered him a friend. I’d give Charles Laird 10 out of 5 stars if I could. - Shaquari Everson
