Tina was really easy to work with. She always replied to our text messages promptly and even answered our calls. She was really knowledgeable in helping us with our first time buying a home about things pertaining to weather or not the loan would approve the home. We would give her a 10 star if it allowed.
Tina and Jim took care of us from day one when we first started looking at homes. Jim was able to maneuver around some hiccups we encountered in the most professional way to help us obtain our dream home! I will be recommending Tina and Jim to future homebuyers.
Jim came highly recommended by my family and he met all expectations. He was very attentive to my needs and questions, and made sure I knew every step of the process along the way. VERY straightforward and professional
We interviewed Tina (along with another agent) after doing an internet search "Top real estate agent Livingston County". We got what we were looking for. Tina answered the phone while on vacation, on a fishing boat 1500 miles away, and almost immediately began running comps, etc. Within 48 hours she had compiled gobs of information and what we should list it for and why, which was more that what we ourselves had come up with and ended up getting more that we even hoped for. The whole selling process went much smoother than i've ever experienced (have had maybe 10 give or take real estate transactions as both buyer and seller). We met a few times in person & largely shared info / kept in touch via text and email. This was great as there is no time taken away to have to meet for small stuff. Tina immediately relayed Information, answered questions asked within seconds, all while in concise direction on what to do, how to do it, etc. In just a few words of summary, I would say -- she knows her stuff!
Tina and Kayla were both tasked with finding a home for my Fiancé and I. Understand that this was not an easy task, my fiancé and I were first time home buyers and very picky on location and the type of house we wanted. Given the market, being a first time home buyer and picky did not work in our favor. But, we had something that many other people didn't have, Tina Hess and Kayla Aldridge. We could not have chosen a better realtor team in finding our first home. Both Tina and Kayla were knowledgeable in their craft, strategic in their approach in putting the most competitive offer forward, trustworthy, and the best communicators I've had the pleasure to work with. Tina and Kayla both were always available when we needed them. If my fiancé and I had not chose Tina and Kayla as our realtor, we would not have won our house! We are in debt to them both! I did not have the pleasure to work with their colleague Jim, but I assure you that he is cut from the same cloth. I put my full trust in "The Hess Team" and recommend them to anyone. Thank you, Tina and Kayla!
We have bought and sold several homes over the years and Tina is definitely the best agent we've ever worked with. She is extremely professional and knows her stuff. Had an open house on a Friday & sold by Saturday well over the asking price. We called her originally on a weekend about selling our house and left a voicemail. We didn't expect a call back until Monday. She called back within an hour while she was on vacation. Who does that! Awesome response, follow up and excellent communication. She actually had to wait on us a couple times - oops, sorry. Can't thank her enough for the hard work. Highly recommend!
Tina is one of the hardest working realtors I have had the pleasure in working with. I highly recommend her.
Tina is a true professional, sharing her expertise and what to expect at all steps all along the way. She pares excellent communication skills both by listening to and by expressing her clients needs. Has the ability to follow up on all of details too. It gave us great piece of mind that the sale was being done right and that she truly cared. What more can you ask for?!
We highly recommend selecting Tina as your real estate agent. She is friendly, very professional, patient, knowledgeable and always two steps ahead of the process. Tina possesses great local market insights and she was indispensable to our transaction. It was a privilege to work with Tina. By always making things simple and stress free for the client, and for exceeding our expectations, she has certainly earned a five star rating!
Tina was a very knowledgeable agent, who took the time to ensure that we found the right house. She was able to understand what we were looking for, and what we were comfortable with, and was always available to go over any details or answer general questions, which was particularly useful as a first time home buyer. Would 100% recommend Tina to anyone looking to buy a house.
Excellent experience, highly recommend! We are so happy we found Tina! She is a very kind, caring and lovely person who gives you all the information and answers you need so you can make a good informed decision every time. She is available at all hours of the day and mostly importantly, she is very thorough and efficient. Tina knows her business very well and I will be using her again in the future. Thank you again for helping me sell my home so quickly!