Kirk was recommended by a friend because he was down to earth and great with people. I was also told you will like his sense of humor. All true from the day we first met with him. He is extremely professional and knows what he is doing. He was straight and honest with my husband and I. We were in a sticky situation and he made everything happen for us as smoothly as possible. Kirk and his associates always answered their emails at every time of the day which made it very easy to be kept in the loop on the house.