Thank you for allowing me to represent you on the sale of your beautiful property, Marlene! It was truly an honor and a pleasure. Regarding the potential buyer's feedback, we pride ourselves at COTW on our real-time feedback that is provided via the app that we used to schedule the showings. I was not aware that you were not seeing the feedback on the app, or I would have provided it directly to you, as I do for many other clients who don't like using apps. My deepest apologies for this miscommunication.
Arica responded on 20 Dec 2025