Amy's profile

Amy's reviews

  5  
Amy has 68 reviewsacross 31 different locations, showing 12.
over 10 years ago
I would like to start off by saying Amy Mateus is a master at her craft! I was very nervous about th

I would like to start off by saying Amy Mateus is a master at her craft! I was very nervous about the whole buying process. I wasn't sure how to go about doing even the small things and Amy put me at ease. Amy is great at taking her clients step by step through the process, so you feel confident and relaxed about the choices you're making. Buying a house is a very stressful process and if you want to make it as easy and stress free as possible, Amy is your Real Estate Agent. I cannot say enough great things about Amy. She helped me find the house of my dreams on a lake. Thank you Amy for such a wonderful experience!

over 10 years ago
Amy was amazing to work with

Amy was amazing to work with. During my house hunt I had dealt with two other agents and the entire process was an absolute stressful nightmare. I began to think that was just the nature of the beast. I finally was recommended to go with Amy Mateus and it was a completely different experience. She is very knowledgeable, proactive, and a down-to-earth person to work with. My only regret while searching for my new home was not finding her as an agent sooner. She goes above and beyond to make the entire process a lot less stressful than need be. I HIGHLY recommend working with Amy.

over 10 years ago
Amy was very helpful throughout the entire process of home buying

Amy was very helpful throughout the entire process of home buying. Any time nerves got the better of me, especially dealing with our financial institution, she was right there to reassure. Even our loan officer complimented her diligence in getting the job done. She knows her stuff and is not shy about getting her point across to the banks.

over 10 years ago
Amy helped us find our first house in 2013

Amy helped us find our first house in 2013. We viewed about 15 different properties before choosing one. She was always responsive to our concerns and gave her honest opinion and feedback. She helped out a great deal during the lending process when the lender was showing clear deficiencies in their processes. We intend to hire her again when we eventually list our home and plan to move into a different one.

over 10 years ago
Amy was very knowledgeable about helping us find a house in the local Springfield, MA area

Amy was very knowledgeable about helping us find a house in the local Springfield, MA area. She looked at any house we wanted to look at. She walked us through the process from step 1. This was very helpful since it was our first time buying a house. I am also a veteran and she was very knowledgeable about how to handle a VA loan. She was also very responsive to us when we tried to contact her. I would recommend Amy to anyone looking to buy a house.

almost 11 years ago
As a veteran home buyer Amy helped me with all the little details involved with a VA loan

As a veteran home buyer Amy helped me with all the little details involved with a VA loan. She was extremely knowledgeable and her calm and professional handling of the process helped us handle the stress that comes with buying a new home. We were never alone throughout the process and her involvement and availability were both so good I would absolutely refer her to anyone looking to make the most important purchase of their lives. It was a great experience for my wife and I and Amy was a huge part of it.

almost 11 years ago
Very satisfied with Amy as a realtor

Very satisfied with Amy as a realtor. She was professional, courteous, and very energetic! A real go getter!! We got the results we wanted and would recommend her to family and friends.

about 11 years ago
It was a priveledge with Amy E Mateus

It was a priveledge with Amy E Mateus. Having never sold a home before I didn't know where to begin to find a Real Estate agent. I started looking on line for agents who where successful in 2014. I chose 3 different agents and 2 got back to me and I met with the first who was nice but once I met Amy, I knew she was the one to represent us in the sale of our parents house. Amy didn't beat around the bush but from the first meeting told us what needed to be done. When talking about the pricing of the home, she told us a fair price if we wanted to sell it, or told us we could ask for more but it could be a year ir more . We decided to go with her recommendation and tried to do all she suggested. Our mom's house sold in 4 hours. Yes, 4 hours. Our buyer was a bit "pucky" about things and Amy worked harder than I ever thought possible. I would email her sometime late at night, never expecting a return email until the following day and low and behold I would get an answer within 15 minutes. Her communication surpassed all my expections. Amy's positive attitude and professionalism made the selling of our property so much easier and smoother than I ever imagined. I truly recommend Amy Mateus if you are serious about buying or selling a home. If you choose Amy, you will get more expertise and results than ever imagined.

over 11 years ago
Amy did a great job with our first house, we had some difficulties and had to move the closing date

Amy did a great job with our first house, we had some difficulties and had to move the closing date a couple times because of the previous tenants. But in the end everything came up great, she managed to have the owner rebuild the septic system and give us a couple thousands towards the closing costs. I am very satisfied with her professionalism, always available and on time.

over 11 years ago
Amy is very knowledgeable about the market and the area she represents

Amy is very knowledgeable about the market and the area she represents. She gets to know her clients needs and wants and is able to show them exactly what they are asking for. I have used her on a couple of purchases over the years and have never been disappointed. I have also referred friends and family to her and they have had nothing by great experiences and LOVE the properties they are currently living in because of Amy.

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