I met Real Estate agent Susie Butts when looking at a home in Washington County Maryland. I realized Susie actually understood the business; and, she was quite a go getter. Susie said "I always have time to help you or someone you care about with real estate - referrals are appreciated!". She does have time. Susie is very patient. At one home, there was no cell service on the property except very spotty from one carrier. I spent a lot of time looking testing for Satellite Internet service. Susie was kind enough to wait around while I fiddled with testing for satellite signal. At one point Susie agreed to set up another agent to view a house in Harford County (far from her area). Susie and I went to about 5 homes to see how they were. She knows what bad walls and leaky basements look like, she saw a large sewer pipe with a an open gash in the top (yes the top) (pipes not inclined sufficiently will corrode from effulgent not draining). Susie noticed an old oil tank sitting on the property at one place; Federal law says the tank must be decommissioned by certified personnel. Susie noticed a lot of water damage in an attic we looked at. Having an agent who knows about these things guides a buyer to be aware there may be potentially expensive repairs involved. I was viewing homes by myself. It was difficult to take in aspects of a house and potential problem areas too. I teased Susie saying she was my home inspector. She knows how houses work; not just if the kitchen is nice. I highly recommend Susie for her caring and knowledge of her industry. She is fun to work with, flexible, and, she wants the buyer to be satisfied with the home they purchase. Please Note: This review is vastly reduced from the 4500 character highly detailed size originally as written. I already rewrote this a couple times to convert it from me buying a house to how Susie helped me. I am discouraged by the document size limit. Terabyte drives don't cost much today.

Very helpful and honest. Keeps you informed of what is going on daily. Very professional. Takes her time and explains everything you need to know. If you're looking for a realtor, i highly recommend you give susie a call. I believe you will be happy at the end of day

Susie Butts was there for me from day one beginning with a concise review of documents to closing. She assisted with negotiating purchase price & requesting repairs after the inspection. Susie went above & beyond ensuring I understood every step of the purchasing process of my home.

Susie will take care of you and make finding or seeking your home as easy as it can be. She listens to and cares about how you’re doing through the entire process. We hit a few obstacles, but she tackled them head on, in a professional manner and made sure my mom received the best deal possible! She offered great advice, was proactive at all times and made this bittersweet transaction a lot less stressful and for that we are so grateful! She’s just the best at anything she does!

Susie was very professional, detailed, and helpful! We were selling the home that our family called home for decades. This was an emotional experience and Susie showed compassionate, while still being efficient and focused on our final outcome. She listened to what was important to us and help guide us through this process. Thank you for all you did.

We could not have asked for a better experience. Susie lead us through the entire homebuying process step-by-step with an Extreme level of professionalism. She was patient and took the time to help us in finding the perfect home. The whole process went as smooth as silk…….. Great job Susie!!!!!!!

Susie went above and beyond as a realtor! I couldn’t have asked for someone better to help me find my new home. She works hard to make sure you understand each step and detail along the way. I would definitely recommend Susie to anyone looking to buy or sell!!!

We were in search of a place to call home and Susan Butts was the right person, with an amicable personality. She was very responsive when we had questions and very informative regarding the locations/property’s that we visited including the legal documents that we filed once we found exactly what we were looking for, the best part of her personality is that she was not an aggressive ( pushy) agent, it allows the buyer to buy what they want without an agent pressure them while viewing properties which is always a wonderful experience, this was our second time buying a home through Keller Williams and both times were a happy experience. We would recommend Susan Butts to friends and family when they need a place to call home.

Susan helped my find my first home. I was a 1st time home buyer with little to no knowledge of buying a home. She explained the process very clearly, step by step, and helped me find the right home for me and even found the lender for me to get financing. Susan was always available day & night with any question or concern i had. Susan is extremely trustworthy, prompt and very efficient and she knows and the in’s and out’s of the buying process in today’s market. Susan will put you in the home that is right for you!

We had a wonderful experience with our agent Susan Butts! She knows a lot about the market, communicated well with us and is very professional, but also very kind. We highly recommend her!

Susie is absolutely the best. She is hard working, caring, possesses the highest level of integrity and pays utmost attention to what her clients want and need in a new home or selling their current home. If you’re looking for these qualities in a realtor she’s the realtor for you. She will walk with you side by side through your buying or selling journey ensuring you always understand the process and your options. You can not possibly go wrong by choosing Susie when you need a realtor.

My family and I recently had the pleasure of working with Susan Butts and the Miller Group from Keller Williams realty to find a new home. The experience was nothing short of exceptional. From the initial consultation to the final closing, Susie demonstrated a level of professionalism and expertise that truly sets her apart. First and foremost, Susie genuinely cared about finding the perfect home for me and my family. She took the time to understand our needs, preferences, and budget constraints, ensuring that every recommendation was tailored to our needs. She exhibited an attention to detail that ensured every property we viewed was worth consideration, saving time and effort in our home buying search. In addition to being caring, Susie was incredibly informative. She patiently answered all of our questions, no matter how trivial they may have seemed, and provided valuable insights into the local market and neighborhood dynamics. She was also able to provide recommendations for lender options in the area, reputable inspection businesses, and the miscellaneous paperwork necessary for completing our home purchase. This wealth of information empowered us to make well-informed decisions throughout the homebuying process and we felt that we could truly trust her input. Furthermore, Susie was highly communicative. She kept us updated every step of the way, promptly returning calls and emails and ensuring that we were always in the loop. Whether it was scheduling property viewings, negotiating with sellers, or going through closing, we never felt out of touch thanks to Susie's proactive communication style. Overall, I cannot recommend Susan Butts highly enough. Her professionalism, caring nature, attention to detail, informative guidance, and communicative approach made the homebuying process smooth and stress-free. If you're in the market for a real estate agent who truly goes above and beyond, look no further than Susan!