Susan was a joy to work with. She did a great job of explaining everything to us throughout the process and was never short or annoyed when we needed something repeated or more clearly broken down. She was the shining example of being a client's advocate, as she caught numerous mistakes from other parties that could have blindsided us later in the process. She was always on the ball, whether it was 7am or 9pm she was there with the latest information or to answer a question. We love our new home that we purchased through her and we will certainly be reaching out to her if we ever decide to sell it.

I felt like Susan has gone above and beyond to help with the sale of my property. She is very knowledgeable and personable. If you have any questions or concerns she addresses them with true concern and care.

Susan Butts was the best buyer's agent we have ever had. She really pointed out the pluses while not shying away from indicating the minuses. We really appreciated the care she took trying to understand out needs and waiting patiently for us when we were stuck in traffic getting to far way and out of the way homes. She really did her best, always putting on a happy face with us, even while she was suffering a loss. We ended up with a happy purchase.

Very responsive, knowledgeable of the market in the area, easy to work with.

Susan was professional, proficient, and has a wealth of knowledge about homes and the market. She goes above and beyond advocating for your best interest every step of the way with no pressure. She is always kind, courteous, and does more than anyone I have previously worked with. My wife and I were able to sell our home and move in to our new purchase with smooth timing and transition.

As first time homebuyers, working with Susie was a great experience. She is very attentive, detail-oriented, experienced, and kind. We appreciate Susie’s support in finding our first home together. Highly recommended. Thank you, Susie!

Susie has been part of multiple transactions for us and she always does a fantastic Job!

I met Real Estate agent Susie Butts when looking at a home in Washington County Maryland. I realized Susie actually understood the business; and, she was quite a go getter. Susie said "I always have time to help you or someone you care about with real estate - referrals are appreciated!". She does have time. Susie is very patient. At one home, there was no cell service on the property except very spotty from one carrier. I spent a lot of time looking testing for Satellite Internet service. Susie was kind enough to wait around while I fiddled with testing for satellite signal. At one point Susie agreed to set up another agent to view a house in Harford County (far from her area). Susie and I went to about 5 homes to see how they were. She knows what bad walls and leaky basements look like, she saw a large sewer pipe with a an open gash in the top (yes the top) (pipes not inclined sufficiently will corrode from effulgent not draining). Susie noticed an old oil tank sitting on the property at one place; Federal law says the tank must be decommissioned by certified personnel. Susie noticed a lot of water damage in an attic we looked at. Having an agent who knows about these things guides a buyer to be aware there may be potentially expensive repairs involved. I was viewing homes by myself. It was difficult to take in aspects of a house and potential problem areas too. I teased Susie saying she was my home inspector. She knows how houses work; not just if the kitchen is nice. I highly recommend Susie for her caring and knowledge of her industry. She is fun to work with, flexible, and, she wants the buyer to be satisfied with the home they purchase. Please Note: This review is vastly reduced from the 4500 character highly detailed size originally as written. I already rewrote this a couple times to convert it from me buying a house to how Susie helped me. I am discouraged by the document size limit. Terabyte drives don't cost much today.

Very helpful and honest. Keeps you informed of what is going on daily. Very professional. Takes her time and explains everything you need to know. If you're looking for a realtor, i highly recommend you give susie a call. I believe you will be happy at the end of day

Susie Butts was there for me from day one beginning with a concise review of documents to closing. She assisted with negotiating purchase price & requesting repairs after the inspection. Susie went above & beyond ensuring I understood every step of the purchasing process of my home.

Susie will take care of you and make finding or seeking your home as easy as it can be. She listens to and cares about how you’re doing through the entire process. We hit a few obstacles, but she tackled them head on, in a professional manner and made sure my mom received the best deal possible! She offered great advice, was proactive at all times and made this bittersweet transaction a lot less stressful and for that we are so grateful! She’s just the best at anything she does!

Susie was very professional, detailed, and helpful! We were selling the home that our family called home for decades. This was an emotional experience and Susie showed compassionate, while still being efficient and focused on our final outcome. She listened to what was important to us and help guide us through this process. Thank you for all you did.