starstarstarstarstar 11 months ago
The absolute best agent — compassionate, responsive, and a fierce negotiator!
I had the pleasure of working with Marlene Frausto during my recent home purchase in Riverside, and I truly couldn’t have asked for a better agent. From the moment I reached out to her on March 22nd, she was responsive, professional, and completely in tune with what I was looking for. That very same day, she sent me a list of homes that matched my needs perfectly.
Just a few days later—by March 26th—she had scheduled viewings for all of them, coordinating everything so efficiently that we saw them all in one day. Marlene made the experience not only seamless, but joyful. My mom joined us for the tour, and Marlene was warm, friendly, and engaging the entire time. When my mom unexpectedly fell and was injured, Marlene responded with such grace and compassion—it was a moment that truly showed her heart.
Throughout the buying process, Marlene helped me navigate a few difficult lenders, ultimately connecting me with Cassandra at First Bank, who ended up being a game-changer. Thanks to Marlene's expert guidance, we submitted an offer quickly and entered escrow by May 11. She went above and beyond during negotiations, getting most of the closing costs covered and negotiating a $10,000 reduction in the purchase price after the appraisal.
We closed exactly when I had hoped to, and my family is now moving into our beautiful new home—all thanks to Marlene’s incredible work. She’s knowledgeable, attentive, strategic, and above all, kind. I wholeheartedly recommend her to anyone buying or selling a home. She’s a true professional and a genuinely wonderful person.

Marlene Frausto
star 5 (22 reviews)