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Our reviews

  5  
69 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, dedicated, well-prepared, patient, supportive, clear communication, local expert.
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Buyer review
Lana has helped our family multiple times and she delivered excellent service yet again!
4 months ago
Lana has helped our family multiple times and she delivered excellent service yet again!

Lana is very accommodating and goes out of her way to understand her client's needs and wants. She is proactive and moves quickly when it is time to make an offer. She follows through and communicates progress every step of the way. Communication is always clear and timely.

Lana Roberts

Lana Roberts

  5   (12 reviews)
Seller review
The Realtor You Should Call on Day One!!
7 months ago
The Realtor You Should Call on Day One!!

My wife and I had a house in Nampa that we wanted to sell. We've never really sold property before, so to say we didn't really know what we were doing is an understatement. We hired a realtor and listed our house in April of 2025 and took it off the market in September 2025 because it didn't sell. Why? There are a myriad of reasons, none of which have to do with Lana Roberts. The part of the story that DOES include Lana Roberts is when she showed up at our home in Nampa and pitched her game plan for how she was going to sell our house. It was so refreshing to hear her ideas! Additionally, she addressed our concerns about specific aspects of the process by saying things like, "I'm going to call them on the phone, and have a conversation so that we can work out a plan that is best for everyone!" Lana listened to us and set our expectations. Her team put together a comprehensive sale price based on the other properties in our neighborhood (turns out our last realtor had us WAAAY over-priced), they staged our home and added cards throughout the house giving people a sense of use and vibe of the home. I could go on and on; however, when it came time, Lana listed our house on a Thursday and we were under contract the following Monday!! We have since sold the house and the stress of two mortgages/properties is behind us. Had we picked Lana on day one, we would have never gone all of that time not selling our home!! We wasted so much time and energy going with a realtor who was not the least bit invested in selling our home. Lana on the other hand, dove in and learned about our house, the area, the era it was built, and made us feel like she wanted to help us with this major ordeal rather than just bank a commission! If you have a property to sell, and you are reading this, you have found the realtor for you. I wouldn't hesitate a second to recommend Lana and her team with your home! They are incredible, personable, professional, and frankly the best in the business!!

Lana Roberts

Lana Roberts

  5   (12 reviews)
Seller review
Amazing Lana
7 months ago
Amazing Lana

We had our house listed for 7 months before we met Lana. We decided we needed a change when our previous realtor wasn’t returning our calls or giving advice on how to move forward. As soon as we listed with Lana she came in, staged our house, set up open houses and made beautiful flyers. I knew from the start that she loved our house as much as we did, and that love and excitement came through in everything she did. When we listed with her we were under contract in 4 days. She reached out consistently to keep us updated on the process and responded immediately when we had questions. We had never sold a house before and the previous seven months were really a nightmare. When Lana walked in the process became a dream. I could not recommend this brilliant, hard working, kind and amazing woman more.

Lana Roberts

Lana Roberts

  5   (12 reviews)
Buyer review
Great experience
8 months ago
Great experience

Kent took good care of me and has a lot of expertise that helped me navigate the buying process.

J. Kent Erickson

J. Kent Erickson

  5   (57 reviews)
Buyer review
Professional expertise and service far beyond the norm
8 months ago
Professional expertise and service far beyond the norm

Kent has been helping us through a series of real estate transactions and, in each one, his service has been remarkable. His knowledge of the market and the processes involved in locating a home and bringing a purchase to fruition were invaluable. We have done and will continue to recommend him to others.

J. Kent Erickson

J. Kent Erickson

  5   (57 reviews)
Buyer review
Super professional
8 months ago
Super professional

Lana is a go getter. She gets in there and gets down to business. I would highly recommend Lana for your home buying and selling needs.

Lana Roberts

Lana Roberts

  5   (12 reviews)
Buyer review
Professional & Personal
9 months ago
Professional & Personal

Lana was absolutely great to work with. Whether it's your first house or 5th, she will guide you efficiently, effectively, and enjoyably. Her knowledge of the industry and market was perfect, and everything went smooth right to closing. I will use Lana again and refer her to anyone.

Lana Roberts

Lana Roberts

  5   (12 reviews)
Seller review
A realtor and team that goes above and beyond
9 months ago
A realtor and team that goes above and beyond

Kent and his team were fantastic to work with, providing an absolutely outstanding experience from start to finish in selling my home. They went above and beyond in every way to make the process smooth, stress-free, and successful. Kent pays attention to detail and is always willing to answer any questions and provide solutions when needed. I would highly recommend Kent to anyone looking for a realtor who treats you like family and delivers exceptional results.

J. Kent Erickson

J. Kent Erickson

  5   (57 reviews)
Seller review
Above and beyond
10 months ago
Above and beyond

Kent has an amazing team and gives personal service. We had a long and difficult road to selling our home but Kent was with us the entire way and helped us make a hard market easier for us to navigate.

J. Kent Erickson

J. Kent Erickson

  5   (57 reviews)
Seller review
Professional in the best possible way!
10 months ago
Professional in the best possible way!

Kent and his team have helped us sell two rental properties - both of them complicated by the condition of the properties - and their assistance was invaluable. Their expertise and connections were a tremendous help to us. They were particularly thoughtful of us and our needs. We would recommend them to anyone wanting to buy or sell a property - large or small.

J. Kent Erickson

J. Kent Erickson

  5   (57 reviews)
Seller review
Straightforward, professional service with only our best interest in mind
10 months ago
Straightforward, professional service with only our best interest in mind

We were fortunate to meet Kent during the purchase of our new home. From there, he and his team helped us stage, photograph, list, and navigate the sale of our existing home. It was a stressful and complicated time, but Kent put our minds at ease every step of the way. He brought valuable market insight, gave tailored recommendations to prepare our home, and was there for us at every turn. Kent is a true professional—a rarity in today’s world. It was an honor to work with him and his team.

J. Kent Erickson

J. Kent Erickson

  5   (57 reviews)
Seller review
Excellent realtor
10 months ago
Excellent realtor

Lana is great and super personable. She works diligently and will get your house sold! So glad she was recommended to me and I would highly recommend her to others!

Lana Roberts

Lana Roberts

  5   (12 reviews)
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