While Patti is very nice and she sold our house very quickly (which I did not want to go active earlier than our agreed date and I wanted an open house to be held first), she chose to ignore my requests and only listen to the other owner of the house. I did not not receive all communications and was not kept up to date as I expected; as I requested us all to be included in all communications. I also wanted to replace an A/C thermostat and requested the home inspection to be delayed (this did not happen); which in turn resulted in additional expenditures, time, and the home closing delayed. As I expressed in group communications, "I do have a say in the negotiation", but I felt I was ignored. I was blamed for hiring a highly-rated A/C company to replace the thermostat and as Patti stated "Maybe the guy didn't know what he was doing" and also blamed for the hiring a highly-rated moving company that accidentally scratched the hardwood floors; as Patti stated "I'm doing everything I can to help the situation that you and your movers created". FYI, I got the floor repair costs covered by the movers. If you're looking for a realtor with lower seller fees, then Patti meets that criteria. If you're looking for great communications and a realtor who listens to all parties, then look elsewhere.
Patti Henderson
