Chassy and Ron Pollard
Chassy and Ron Pollard helped the reviewer buy this property
$340,000
4056 Gemstone Road
Marion
Condo
Chassy & Ron's adjustment to our travel schedules helped to make this a workable process.
The Dual Agent structure was a bit awkward on occasion, although we never felt it was a disadvantage to us. The initail virtual Internet tour was an excellent way to start the process and was sufficient for us to make an offer right way. There were still many trips back and forth from Louisiana, although this seemed to be more of a burden for the Seller. Without the online Internet support, this transaction probably would not have happeded.
B
Buyer
When clients are purchasing from a distance, we take extra care to walk them through every aspect of the property. Our video and audio tours aren’t just quick walk-throughs...we go room by room, explain details, point out features (and considerations), take measurements when needed, and answer questions in real time so you can make confident, informed decisions. We're so glad that initial tour gave you the clarity you needed to move forward with confidence.
Regarding dual agency, as we did with you guys; we always explain the structure thoroughly so clients understand both the pros and limitations before deciding how they’d like to proceed. While we typically prefer separate representation, our priority is always transparency and ensuring everyone understands the process. I’m glad you Never felt it placed you at a disadvantage that is very important to us!
Long-distance transactions naturally require coordination and extra communication, and we’re grateful for the trust you placed in us throughout the back-and-forth. It means a lot that our online systems and support helped make this purchase possible for you.
Thank you again for allowing us to be part of your journey — we truly appreciate you. Welcome to Marion! Ron & Chassy Pollard - Better Way Realty 319-720-5700
responded on 18 Feb 2026
See who was involved in this review
- Sales:
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