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Our reviews

  5  
119 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, attentive, patient, well-prepared, clear communication, responsive, local expert.
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Seller review
This was the second time I worked with Doug and Tiffany Russell, and I am so glad
8 months ago
This was the second time I worked with Doug and Tiffany Russell, and I am so glad

This was the second time I worked with Doug and Tiffany Russell, and I am so glad I got to work with them again. They helped me purchase my home in 2022 and helped me sell it in 2025. As a new homeowner, 2025 was the first time I had ever sold a home, and Doug and Tiffany made the process so easy. They staged the home beautifully, and the listing photos looked amazing. Tiffany and Doug checked in with me frequently to update me on showings and ask if there was anything else they could do for me. They gave me honest answers to tough questions, and I always felt like they genuinely cared about me. When I received an offer, they guided me through many rounds of counteroffers to help me negotiate a fair price. They also got a second estimate on repairs that the buyer requested and personally went to the house to look at the issue. I am so grateful that I got to work with Tiffany and Doug again, and I would absolutely recommend them to anyone seeking a realtor.

Russell Realty Group

Russell Realty Group

Buyer review
April remained steadfast to my needs throughout the entire process
8 months ago
April remained steadfast to my needs throughout the entire process

April remained steadfast to my needs throughout the entire process. I cannot express how professional and prompt her daily work has been! From house hunting to close - and everything in between - she is a wonderful agent to have on your side. I am grateful for her support and will highly recommend her services!

April Harris

April Harris

  5   (11 reviews)
Buyer review
Doug Russell was absolutely AMAZING!!  He was so knowledgeable about the buying/ selling process.
8 months ago
Doug Russell was absolutely AMAZING!! He was so knowledgeable about the buying/ selling process.

Doug Russell was absolutely AMAZING!! He was so knowledgeable about the buying/ selling process, and so helpful when dealing with the other agents. The amount of care he pours into his work is unmatched. Doug was relentless with his research on any issue that popped up. There truly is a reason why he and his wife Tiffany Russell are top agents in the state!

Russell Realty Group

Russell Realty Group

Buyer review
Marcella is so amazing
8 months ago
Marcella is so amazing

Marcella is so amazing. There is nothing I could put into words that could express my gratitude to her. Carpenter was also amazing when it came to some tough times with some hiccups in our closing and signing. It is nice to know they have your back.

Marcella Scott

Marcella Scott

  5   (18 reviews)
Seller review
April Harris from Carpenter has been an absolute joy to work with in the house selling and buying jo
8 months ago
April Harris from Carpenter has been an absolute joy to work with in the house selling and buying jo

April Harris from Carpenter has been an absolute joy to work with in the house selling and buying journey!! She was always willing to answer any and all questions and in a very quick and prompt way! She has excellent resources to recommend when needed along the way. She is kind, authentic, very knowledgeable in her role, and couldn't have done this without her!!!

April Harris

April Harris

  5   (11 reviews)
Buyer review
Erik helped us find our first home
8 months ago
Erik helped us find our first home

Erik helped us find our first home. He was so patient and helped whenever we had questions. He went above and beyond and made sure we were comfortable the entire time.

Erik Pitner

Erik Pitner

  5   (14 reviews)
Buyer review
Marcella was amazing! She was so helpful, always on top of everything.
8 months ago
Marcella was amazing! She was so helpful, always on top of everything.

Marcella was amazing! She was so helpful, always on top of everything, and truly made the whole process feel easy. Anytime I had a question — big or small — she was right there with an answer and genuine support. I love my house!! I’m so grateful for Marcella’s guidance and couldn’t recommend her more!

Marcella Scott

Marcella Scott

  5   (18 reviews)
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Carpenter Realtors -  Avon West
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