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Our reviews

  5  
119 reviewsacross 39 different locations, showing 12.
Our qualities as told by our client reviews: supportive, proactive, attentive, dedicated, clear communication, responsive, local expert.
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Seller review
Stellar!!
10 days ago
Stellar!!

AMAZING!! This sums up our dear friend and agent, Lauren Zapf!! She brought so much more to the table than NINE fantastic offers and super-helpful insight! You will not meet a more outgoing, energetic, hard-working and FUN person; these qualities were so evident in all THREE real estate transactions she made happen for us in 2026!! She truly understands people and what they want and need, both in a home and in guidance/ reassurance along the way. What a gift!! Her exuberance brought joy and calmness to what could have been very stressful situations. She was the absolute perfect choice in helping our daughter purchase her 1st home… Lauren was on top of it! She spent hours researching every possible style of home and location across all of Birmingham and was great to work around a young professional’s crazy schedule! She walked Mary Scott thru every step of the process and made sure she understood exactly what was being asked, agreed upon, etc. It was a wonderful learning experience for our girl!! A few months later when a house popped up in a neighborhood that we were only ‘slightly interested’ in, she was happy to take time and show us a listing (twice!) with the full understanding that it may be a complete waste of time… and that was the beginning of a WHIRLWIND!!! Again, she was the SteadyBetty we desperately needed in trying to get our house market-ready while closing on the new one! She was a realtor, counselor, strategist, sidekick, florist and so much more!! We are truly grateful for Lauren!! In a span of 4 weeks, our house was show-ready, photographed, listed and under contract for 60K over asking price!! Unbelievable! It has been a great privilege to witness the journey of Lauren’s real estate career over the last several years and it is Awe-inspiring to see our friend thrive in a career for which she was clearly made!! I’m so proud to call this special lady my good friend and our family’s realtor!!!

Lauren Zapf

Lauren Zapf

  5   (9 reviews)
Buyer review
Excellent
17 days ago
Excellent

Ted is very knowledgeable and personable. It was evident that his main concern was that I got taken care of. He was able to get me a great deal in my preferred neighborhood. I would recommend him to anyone.

Ted Gregg

Ted Gregg

  5   (11 reviews)
Buyer review
The best realtor for first-time home buyers
19 days ago
The best realtor for first-time home buyers

Sherry is one of a kind. My wife and I were introduced to Sherry through a friend who highly recommended her as a reliable realtor who would walk us through the home-buying process. As first-time home buyers, we had numerous questions that Sherry always had an answer to. She always answered our phone calls or text messages and was always there when we needed her. She was a constant voice of encouragement and reassurance and never made us feel forgotten or alone. Purchasing our home was not just a transaction. You could tell that Sherry genuinely cared for us and wanted exactly what we wanted for our first home. We will always feel incredibly grateful that we worked with Sherry, and we highly recommend her to any seller or buyer looking to work with someone who is kind, caring, and truly a joy to work with. Thank you for all you did for us!

Sherry Frye

Sherry Frye

  5   (3 reviews)
Buyer review
Great Negotiator
23 days ago
Great Negotiator

Laura has excellent communication skills, knows the real estate market well, and will not let you purchase something that she herself would not live in or allow one of her children to live in. She listens to your preferences and searches for the perfect home/neighborhood. She takes into consideration your physical, mental, and emotional needs so she can find the best home and location available to meet those needs. Her negotiation skills are phenomenal and thinks of things that would never cross your mind. I wouldn't use anyone other than Laura Jelks when looking for a home.

Laura Jelks

Laura Jelks

  5   (5 reviews)
Seller review
Janet did a amazing job in researching, prepping, and marketing my property.
about 1 month ago
Janet did a amazing job in researching, prepping, and marketing my property.

Janet did an amazing job at every step in the listing, marketing, and sales process. She was constantly available to assist with any questions or concerns I had throughout the entire sales process. I know of no one who could have sold my property in one day after officially listing. She certainly did her homework on my property and worked very hard to produce EXCELLENT results. Janet exemplified the commitment to professionalism and customer service; above and beyond.

Janet Bourassa

Janet Bourassa

  5   (5 reviews)
Seller review
Heidi Carter is an excellent and knowledgeable real estate agent
about 1 month ago
Heidi Carter is an excellent and knowledgeable real estate agent

From the initial meeting through closing, Heidi Carter's exceptional market knowledge was invaluable in the sale of our father's home. She always answered every text and call immediately, keeping us informed about every development and guided us as we negotiated the current sales market. Heidi took care of coordinating with third parties for inspections, repairs and closing logistics which was so appreciated as we were managing other issues that required our attention. Working with Heidi was an absolute pleasure and we highly recommend her to anyone looking for an outstanding real estate agent.

Heidi Carter

Heidi Carter

  5   (8 reviews)
Seller review
Five stars!
about 1 month ago
Five stars!

Janet made our experience easy and stress-free.

Janet Bourassa

Janet Bourassa

  5   (5 reviews)
Seller review
Best Agent in Birmingham!
about 2 months ago
Best Agent in Birmingham!

I cannot find enough positive words to sing Janet Bourassa’s praises on the sale of my home! From the initial staging consultation to the open house, negotiations, and ultimately closing, Janet went above and beyond every step of the way. She was professional, knowledgeable, responsive, and genuinely invested in making sure my home was presented in the best possible light. Her attention to detail, marketing expertise, communication, and dedication were truly exceptional. Selling a home can be stressful, but Janet made the entire process feel manageable. She was always there to answer my questions, provide guidance, and advocate for my best interests. I never felt like just another client — she made me feel like my sale truly mattered to her. Janet’s professionalism and commitment are second to none, and I am incredibly grateful that she was my Realtor. If you are looking for someone who will work tirelessly, communicate honestly, and treat your home sale as if it were her own, I cannot recommend Janet Bourassa highly enough. Thank you, Janet, for everything you did to get me across the finish line! You are truly exceptional at what you do, and I am so grateful to have had you in my corner! ❤️🏡

Janet Bourassa

Janet Bourassa

  5   (5 reviews)
Buyer review
Excellent communicator and was always on top of the ball.
about 2 months ago
Excellent communicator and was always on top of the ball.

Teddie is incredibly responsive, no matter the time or day she will get you back to you asap. She was such a big help and anybody would be lucky to have her assistance through the home buying process.

Teddie Mae Wall

Teddie Mae Wall

  5   (5 reviews)
Buyer review
Very Knowledgeable, Great Communicator & Impressive Work Ethic
about 2 months ago
Very Knowledgeable, Great Communicator & Impressive Work Ethic

It was a pleasure working with Lauren to help us find the area and land we were looking for to build a home. She was non-stop on providing us with options and insight into the areas we considered making a purchase. We will definitely work with Lauren in the future for our real estate needs.

Lauren Zapf

Lauren Zapf

  5   (9 reviews)
Buyer review
Sherry is quick to respond and take care of all the details.
about 2 months ago
Sherry is quick to respond and take care of all the details.

I never hesitate to recommend Sherry to anyone looking to buy or sell property. She has helped my husband and me, as well as my adult children purchase homes in the Birmingham area. There is something very comforting about having a professional with a vast knowledge of the market such as Sherry help your children with real estate purchases

Sherry Frye

Sherry Frye

  5   (3 reviews)
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