We were looking for a realtor who had great reviews from a sellers standpoint since we wouldn't be in the state while selling. Rick was recommended to to my wife from a friend of hers. After reading some of his reviews from other seller, we decided on going with him. He made the process easy and pretty stress free for us. We recommend him to others.

We requested visits to nearly 20 houses before we found ours. Rick's experience and expertise were extremely helpful as we went maneuvered through the home-buying process. He was exceptionally reliable - on time for every showing, and he allowed adequate time at each visit. If you want someone who listens and follows through, Rick is the best!

I highly recommend Jamie if you are looking to buy or sell investment properties. She recently helped me buy my rental property in Watertown, and the experience was seamless from start to finish. As an investor, I needed an agent who understood cap rates, market trends, and how to position for investment. She delivered on all fronts. She has deep understanding of local market trends, sharp negotiation skills, and ability to identify high-ROI properties made the entire transaction seamless and highly profitable.. What stood out the most was her communication and professionalism. She handled everything—including coordinating with the tenants/seller—and kept me informed every step of the way. I have bought 3 investment properties with her help. Wish her all the best in future endeavors.

If you're looking for a knowledgeable, trustworthy, and patient real estate agent in the Watertown area, I can't recommend Ricky Gates enough. From start to finish, he made the entire home-buying process feel straightforward and stress-free. Ricky was incredibly patient, never rushed us, and took the time to answer every question we had. What really set him apart was his extensive local knowledge. He didn't just show us houses—he explained the different neighborhoods, pointed out the pros and cons of each area, and helped us understand what to look for in a property based on our needs. Throughout the process, we always felt like he had our best interests in mind. His professionalism, honesty, and dedication made a huge difference, and the overall experience exceeded our expectations. If you're buying or selling a home in the Watertown, NY area, Ricky Gates is someone you can trust. We had a fantastic experience and wouldn't hesitate to recommend him to anyone looking for an outstanding real estate agent.

Ricky Gates was a consummate professional as a buying agent in Watertown, NY. Buying from out of state I trusted Ricky’s knowledge of the local area to find the right home. I could always count on him for honesty, recommendations and thorough reviews of properties I was interested in.

Working with Vicki on the sale of my home was an incredible experience. She was extremely helpful, was able to answer the various questions I had and was great at communicating through the entirety of the process. She is also very professional and always available if you need her. You could not ask for anyone better to guide you through the sale or purchase of your next home.

Ricky made the entire process of selling our home so much easier. With his experience and knowledge he was able to answer all of our questions, and he responded to every text and phone call promptly. He addressed every one of our concerns and eased our minds while we were several states away from the property. We knew he had everything under control on our behalf.

The Faatz team was very knowledgeable and they were quick with feedback on any questions that we had. They are not high pressure in any way. We feel comfortable with them because we trust their experience in real estate. Integrity and character are very important to us as we take our first shot at an investment property. We felt totally comfortable throughout the entire process and know that they were always looking out for our best interests. We hope to work on other properties with the Faatz team in the future. We HIGHLY recommend the Faatz team!!!!

Vicki is knowledgable, experienced, and connected with everyone we needed to make this work. I was representing my stepmother and knew little about the house, but Vicki guided me through every step of the way. There were a few bumps along the way that were inevitable with selling a 50+ year old house, but she made the difficult easy. Would recommend wholeheartedly.

Vicky was very helpful and stayed in touch with us throughout the selling process