From 28 reviews overall
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2190 Wilson Street Urban Honolulu
This was our first time selling a home and we didn't know what to do or what to expect. From the very beginning, Darrell and David explained the entire process to us and let us know what the next steps would be. They were always available to answer our questions, regardless of the time of day. Their knowledge of the market and where to start the pricing of our house played a big role in getting us off on the right track. They were able to negotiate effectively on our behalf to get us the exact offer were looking for. There were a few hiccups along the way (out of our control), and they went above and beyond to make sure everything was taken care of. I would definitely recommend them as they are knowledgeable, professional, and friendly! Thank you so much Darrell and David!
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6611 Secret Grove Avenue Las Vegas
We had worked with Susette and Dave before, and they were fantastic then, so of course we chose them to sell our house. They were available to meet with us promptly after our initial contact, and they both explained the process thoroughly as we went through the paperwork. Both were sincerely interested in selling our home quickly and helping to ensure that we chose an appropriate asking price, and they made our listing attractive to buyers. We also appreciated how Susette consistently acted in our best interest, and she is honest and very knowledgeable about home buying and selling. We did experience a lapse in communication during the process. We submitted a counteroffer document to the buyer, and we didn't hear from Susette and Dave about that or any other developments for quite some time, so we were under the impression that everything was okay. Finally, 12 days later, we heard from Susette, the morning after the loan-contingency deadline, that the buyer's loan had fallen through; during this conversation, we learned that the buyer had never signed that most recent counteroffer we'd submitted. We would have appreciated proactive communication letting us know that the buyer hadn't responded in a timely fashion to that counteroffer, as well as earlier notice that there were signs of trouble for the buyer's loan. It would help clients tremendously if there were a standard policy of proactively checking in with the client regarding any developments, positive or negative, within five business days. Regardless, we did get a second buyer, and we definitely had more communication with Susette and Dave during that stretch. Ultimately the sale of our home went through smoothly, and we were glad to work with them both.
Reviews in 89012
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Reviews collected on RateMyAgent will appear here
Reviews in 89012
Sold
For Sale
Total sales value
Avg. sale price
Reviews collected on RateMyAgent will appear here
Reviews in 89012
Sold
For Sale
Total sales value
Avg. sale price
Reviews collected on RateMyAgent will appear here
Reviews in 89012
Sold
For Sale
Total sales value
Avg. sale price
Reviews collected on RateMyAgent will appear here
Reviews in 89012
Sold
For Sale
Total sales value
Avg. sale price
Reviews collected on RateMyAgent will appear here
Reviews in 89012
Sold
For Sale
Total sales value
Avg. sale price
Reviews collected on RateMyAgent will appear here