7 real estate offices in NV, 89001

We had worked with Susette and Dave before, and they were fantastic then, so of course we chose them to sell our house. They were available to meet with us promptly after our initial contact, and they both explained the process thoroughly as we went through the paperwork. Both were sincerely interested in selling our home quickly and helping to ensure that we chose an appropriate asking price, and they made our listing attractive to buyers. We also appreciated how Susette consistently acted in our best interest, and she is honest and very knowledgeable about home buying and selling. We did experience a lapse in communication during the process. We submitted a counteroffer document to the buyer, and we didn't hear from Susette and Dave about that or any other developments for quite some time, so we were under the impression that everything was okay. Finally, 12 days later, we heard from Susette, the morning after the loan-contingency deadline, that the buyer's loan had fallen through; during this conversation, we learned that the buyer had never signed that most recent counteroffer we'd submitted. We would have appreciated proactive communication letting us know that the buyer hadn't responded in a timely fashion to that counteroffer, as well as earlier notice that there were signs of trouble for the buyer's loan. It would help clients tremendously if there were a standard policy of proactively checking in with the client regarding any developments, positive or negative, within five business days. Regardless, we did get a second buyer, and we definitely had more communication with Susette and Dave during that stretch. Ultimately the sale of our home went through smoothly, and we were glad to work with them both.

Carol Gardner is hands down the BEST relator. She went above and beyond to help us get our house ready to list. Always available to answer any questions we had, and did not make us for dumb asking certain questions. She kept us updated thru the whole process. House was listed on a Thursday and we had several contracts by Saturday. If you want a relator that cares and will work diligently to get you the best price, then look no further than Carol.

As a first‑time buyer, I came into the process nervous and unsure of what to expect. Juan immediately put me at ease with their patience, honesty, and no‑pressure approach. They walked me through every document in plain language, pointed out details during showings that I would have completely missed, and guided me through a competitive offer situation with confidence. Thanks to their expertise, I was able to secure a home I truly love. I’m incredibly grateful for their support and would gladly work with them again.